Summary
Overview
Work History
Education
Skills
Timeline
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Emalee DiBiasi

Huntsville,Alabama

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, experienced in ever-changing environments. I am looking to apply my background in customer care to help fulfill the needs in your organization. My ability to thrive using different technologies, identify the needs of others, and time manage efficiently: will allow me to immediately contribute to your staff, volunteers, students, and clientele.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart Supercenter
Huntsville, AL
02.2023 - Current
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provide exceptional service to enhance overall customer experience.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.

Housekeeper

Huntsville Hospital
Huntsville, AL
03.2022 - 12.2022
  • Always maintain clean and sanitary work environment
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Ensured that all health standards were met during cleaning operations.

Front of House

Newks Eatery
Huntsville, UT
10.2020 - 01.2022
  • Always maintain a clean and sanitary work environment
  • Answer inbound calls using a multi-line phone system
  • Effectively handled difficult customers using listening techniques
  • Order-taking and working with kitchen and management staff to ensure perfect service
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified the needs of customers promptly and efficiently.

Education

Grissom High School
01.2021

Business Administration

Calhoun Community College

Skills

  • Team Lead and Front of House experience building and leading teams
  • Customer Service
  • Positive Attitude
  • Active Listener and Solution Focused
  • Cash and Credit Transactions
  • Multi-tasker
  • Written and Verbal Communication
  • Personable
  • Returns Processing
  • ID Verification
  • Cash Register Operation

Timeline

Cashier

Walmart Supercenter
02.2023 - Current

Housekeeper

Huntsville Hospital
03.2022 - 12.2022

Front of House

Newks Eatery
10.2020 - 01.2022

Grissom High School

Business Administration

Calhoun Community College
Emalee DiBiasi