Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melani Arrowood

El Reno,OK

Summary

Supported restaurant operations as a server, cook, and dishwasher. Assisted customers with cash handling and register transactions. Provided excellent customer service in various roles including maid and housekeeping. Managed sales and inventory in retail environments. Handled office tasks including phone and email communications. Open to relocation to El Reno, OK. Authorized to work in the US for any employer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Murphy USA
El Reno, OK
02.2026 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining store cleanliness and organization, enhancing customer experience.
  • Handled cash management duties, ensuring accurate cash drawer balances.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Monitored inventory levels, notifying management of stock shortages or discrepancies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve daily sales goals and enhance service quality.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Scale Operator

Derichebourg recycling
El Reno, OK
02.2023 - 11.2025

Assisted customers with inquiries and service requests. Operated scales to ensure accurate weight measurements. Maintained cleanliness and organization of reception area.

Cook/Prep

Jamie Jo’s
Tuttle, OK
09.2022 - 02.2023

Oversaw food preparation processes and maintained dishwashing standards. Coordinated with kitchen personnel to ensure a clean and organized workspace. Enhanced kitchen efficiency by streamlining prep and cleaning tasks.

Sales Associate

Tractor Supply
Mustang, OK
03.2022 - 09.2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring adequate stock for peak demand periods.
  • Trained new team members on store policies and customer service standards.
  • Developed product displays to increase visibility and promote sales initiatives.

Education

High School Diploma -

Oklahoma City Community College
Oklahoma City, OK
12.2012

Skills

  • Conducted regular cleaning and organization of workspace to enhance team collaboration and focus
  • Achieved seamless transaction processing through effective management of point of sale systems Enhanced customer satisfaction by resolving technical issues promptly Improved staff proficiency in system usage, leading to increased operational productivity
  • Coordinated cross-training sessions to ensure comprehensive knowledge sharing and workforce adaptability
  • Directed daily activities and provided guidance to maintain high standards of supervision and support
  • Demonstrated exceptional interpersonal skills in building relationships and resolving conflicts within diverse teams
  • Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
  • Coordinated front-of-house and back-of-house activities to optimize workflow and enhance overall restaurant performance
  • Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered strong relationships with clients to promote loyalty and retention
  • Achieved optimal kitchen efficiency by maintaining a steady supply of clean dishes and utensils Enhanced team productivity through effective organization of dishwashing processes Improved overall dining experience by ensuring cleanliness and readiness of service items
  • Achieved streamlined assembly line operations through effective team collaboration Enhanced production output by identifying and resolving workflow bottlenecks Improved product quality by implementing rigorous quality assurance measures
  • Collaborated with team members to deliver exceptional dining experiences through skillful meal preparation and service
  • Managed route planning and vehicle maintenance to optimize delivery efficiency
  • Achieved significant increases in customer satisfaction through proactive engagement and personalized service Enhanced store performance by implementing effective merchandising strategies Fostered a collaborative team environment that led to improved sales outcomes
  • Monitored and analyzed inventory levels to support timely replenishment and minimize shortages
  • Achieved significant sales increases through targeted customer outreach and relationship building Drove team performance by implementing best practices in sales techniques Cultivated a positive shopping experience that resulted in repeat business
  • Executed effective writing techniques to produce high-quality content tailored to target audiences
  • Analyzed sales data using retail math techniques to inform strategic decision-making and drive profitability

Certification

  • Driver's License
  • Food Handler Certification

Languages

English - Expert

Timeline

Cashier

Murphy USA
02.2026 - Current

Scale Operator

Derichebourg recycling
02.2023 - 11.2025

Cook/Prep

Jamie Jo’s
09.2022 - 02.2023

Sales Associate

Tractor Supply
03.2022 - 09.2022

High School Diploma -

Oklahoma City Community College