Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Rosales

Chicago,IL

Summary

Driven professional with a proven track record at Gold Room Chicago, showcasing exceptional customer service excellence and POS system operations. Expert in conflict resolution and multitasking, I have significantly improved business outcomes by fostering team productivity and engaging customer interactions. My background also includes enhancing communication and problem-solving skills in a bilingual educational setting.

Overview

8
8
years of professional experience

Work History

Cashier

Gold Room Chicago
06.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Manager

Heavenly Bodies
12.2016 - 07.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.

Bilingual Daycare Teacher

Lily’s Daycare
05.2021 - 12.2022
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.

Education

Psychology -

College of Lake County
Grayslake, IL

Skills

  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • POS system operations
  • Sales expertise
  • Conflict Resolution
  • Multitasking Abilities
  • Strong vocabulary skills
  • Proofreading expertise

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Gold Room Chicago
06.2024 - Current

Bilingual Daycare Teacher

Lily’s Daycare
05.2021 - 12.2022

Manager

Heavenly Bodies
12.2016 - 07.2024

Psychology -

College of Lake County

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Angela Rosales