Angela R. Sperry
Madison,WI
Summary
Results-driven professional known for exceptional work performance and effective communication skills. Demonstrates strong problem-solving abilities and adaptability across diverse environments. A highly organized individual with experience enhancing team collaboration through multi-tasking and interpersonal skills. Committed to contributing to company success while pursuing continuous personal and professional growth.
Overview
11
11
years of professional experience
Work History
Style Team Member
Target
Madison, WI
08.2022 - Current
- Assisted customers with selecting clothing and accessories to match their style needs.
- Created displays in the store to showcase new merchandise and attract shoppers.
- Provided excellent customer service by answering questions, offering advice, and helping customers find items they were looking for.
- Executed visual merchandising techniques such as window dressing, signage placement, etc.
- Tracked inventory levels of clothing items and restocked shelves when necessary.
- Helped customers find sizes that fit them properly while suggesting additional items that would complement their purchases.
Restaurant Hostess
Blue's Egg Restaurant
Milwaukee, WI
04.2017 - 03.2020
- Managed reservations, large waitlists, and special requests for large parties.
- Assisted with setting up banquet rooms for special events.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Administrative Assistant/Courier
Wisconsin National Primate Research Center
Madison, WI
01.2015 - 01.2016
- Created and completed Excel spreadsheets for the center's administrative staff, as well as completing similar tasks
- Served in the loading-dock area assisting researchers through shipping, receiving, and recording of packages
- Also responsible for delivering/receiving other mail and packages for the center at sites on campus and across Madison
- Completed variety of office-keeping requests quickly, correctly, and consistently
- Resolved outstanding orders due to delays or processing errors
- Operated various university-owned vehicles making deliveries across the campus and the city
Hostess
Tochi Restaurant
Shorewood, WI
06.2014 - 08.2014
- Worked with owner and managers providing specialty Ramen and Asian-fusion meals in a fast-paced, clean, and family-friendly restaurant
- Assisted owner and managers in taking reservations, organizing seating arrangements, managing reservations
- Greeted customers, answered menu questions, and assisted wait-staff and bus-staff as needed
- Trained new and existing employees on reservation organization/management
Education
English And Communications -
University of Wisconsin-Madison
Madison, WIShorewood High School
Shorewood, WI06.2013
Skills
- Outstanding customer service
- Problem-solving
- Office management
- File organization
- Office administration
- Schedule management
- Customer relations
- Inventory management
Accomplishments
- Training Skills:
- Educated new employees at Blue's egg restaurant including company standards, healthcare guidelines and procedures.
References
Available upon request.
Timeline
Style Team Member
Target
08.2022 - Current
Restaurant Hostess
Blue's Egg Restaurant
04.2017 - 03.2020
Administrative Assistant/Courier
Wisconsin National Primate Research Center
01.2015 - 01.2016
Hostess
Tochi Restaurant
06.2014 - 08.2014
English And Communications -
University of Wisconsin-Madison
Shorewood High School