Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Salyer

Irvine

Summary

Dynamic Billing and Collections Specialist with proven success at Eye Care Center Optometrist, enhancing revenue cycle efficiency through process improvements. Skilled in debt recovery and relationship building, I excel in negotiating payments and resolving billing discrepancies, ensuring timely reimbursements while maintaining professionalism and strong communication with clients and insurance representatives.

Overview

10
10
years of professional experience

Work History

Billing and Collections Specialist

Eye Care Center Optometrist
11.2016 - Current
  • Assisted with invoice generation and distribution to clients for timely payment.
  • Supported collection efforts by following up on overdue accounts via email and phone calls.

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  • Managed medical billing processes to ensure timely and accurate claims submission.
  • Analyzed outstanding accounts receivable to prioritize collections efforts effectively.
  • Implemented process improvements that reduced claim denials and expedited revenue cycle efficiency.
  • Encoded and canceled checks using bank machines.
  • Handled account payments and provided information regarding outstanding balances.
  • Processed online and paper appeal submissions and refund requests.
  • Maintained excellent relationships with insurance representatives to expedite claims processing and secure timely reimbursements for services rendered.
  • Collaborated with healthcare providers to resolve billing discrepancies and improve patient satisfaction.

Pharmacy Technician

ESTILL HEALTH CARE PHARMCY
04.2015 - 02.2017
  • Provided exceptional customer service, assisting patients with prescription inquiries and medication usage.

Education

High School Diploma -

Flagstaff High School
Flagstaff, AZ
05-1997

Skills

  • Goal oriented
  • Professionalism and ethics
  • Debt recovery
  • Payment negotiations
  • Invoice processing
  • Call center experience
  • Goals and performance
  • Relationship building
  • Decision-making
  • Active listening
  • Sales experience
  • Outbound calling
  • New hire training
  • Credit and collections
  • Payment acceptance
  • Persuasion techniques
  • Payment posting
  • Business correspondence writing
  • Acquisition management
  • Insurance policies
  • Investigation due diligence
  • Billing practices
  • Collection agency relations
  • Organization skills
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Updating customer accounts
  • Reliability
  • Verbal and written communication
  • Payment scheduling

Timeline

Billing and Collections Specialist

Eye Care Center Optometrist
11.2016 - Current

Pharmacy Technician

ESTILL HEALTH CARE PHARMCY
04.2015 - 02.2017

High School Diploma -

Flagstaff High School
Angela Salyer