Dynamic Billing and Collections Specialist with proven success at Eye Care Center Optometrist, enhancing revenue cycle efficiency through process improvements. Skilled in debt recovery and relationship building, I excel in negotiating payments and resolving billing discrepancies, ensuring timely reimbursements while maintaining professionalism and strong communication with clients and insurance representatives.
Overview
10
10
years of professional experience
Work History
Billing and Collections Specialist
Eye Care Center Optometrist
11.2016 - Current
Assisted with invoice generation and distribution to clients for timely payment.
Supported collection efforts by following up on overdue accounts via email and phone calls.
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Managed medical billing processes to ensure timely and accurate claims submission.
Analyzed outstanding accounts receivable to prioritize collections efforts effectively.
Implemented process improvements that reduced claim denials and expedited revenue cycle efficiency.
Encoded and canceled checks using bank machines.
Handled account payments and provided information regarding outstanding balances.
Processed online and paper appeal submissions and refund requests.
Maintained excellent relationships with insurance representatives to expedite claims processing and secure timely reimbursements for services rendered.
Collaborated with healthcare providers to resolve billing discrepancies and improve patient satisfaction.
Pharmacy Technician
ESTILL HEALTH CARE PHARMCY
04.2015 - 02.2017
Provided exceptional customer service, assisting patients with prescription inquiries and medication usage.