Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Petrowske

New Haven,MI

Summary

Dynamic Billing & Collections Specialist with proven success at Anderson Medical Supplies, adept at reducing denials and optimizing revenue cycle management. Skilled in medical software and known for excellent communication, I consistently achieve high accuracy in billing processes while effectively resolving discrepancies and enhancing patient satisfaction.

Overview

9
9
years of professional experience

Work History

Billing & Collections Specialist

Anderson Medical Supplies
04.2023 - Current

Billing:

Responsible for billing all Auto and Workers Compensation claims within insurance timely filling limits, interprets third party requirements and appropriately bills for facility and physician services within timely filling requirements.


Follow-up and Collections:

Responsible for follow-up with payors necessary to obtain payment and/or to all patient and insurance accounts within insurance timely filling requirements. Contacts insurance companies regarding outstanding insurance bills.


Denials:

Responsible for researching, investigating and reducing denials in both quality and dollar amount, investigating and researching denial trends on EOB's to prevent any future occurrence, serves as the denial point of person for all claims, plus submitting appeals.



Patient Account Representative

Mclaren
11.2023 - 03.2024

Collaborate with healthcare providers, insurance companies and internal departments to address billing discrepancies and ensure timely reimbursement. Review and verify 40 accounts a day to ensure accurate billing and coding requirements. Maintain-up-to date knowledge healthcare regulations, insurance polices, and billing procedures to facilitate compliance and optimize revenue cycle management.

Insurance Claims Specialist

Geico
05.2023 - 08.2023

Collect facts about accidents, investigate claim details and collect statements from all involved parties. Provide premier customer service patients, support, and attention to detail. Work closely with attorneys and adverse carriers, set up inspections and car rentals. While maintaining productivity working 50 accounts a day.

Consumer Access Specialist

Adventhealth
08.2016 - 05.2023

Initiate out-patient authorization for out-patient radiology testing and interventional radiology procedures for 2 campuses. Obtain clinical information from doctor's offices via calling/emailing and faxing. Meeting weekly productivity of 250-300 authorizations with 99-100% accuracy. ER bedside registration, ran estimates including self-pay international patient's. Collected co-pays and deductibles and out of pocket balances. Filled out birth certificates for newborns and faxed them to the county register.

Education

Associate of Science - Health Information Management

Baker
Clinton Twp, MI
06-1998

Skills

  • Goal oriented
  • Professionalism and ethics
  • Debt recovery
  • Payment negotiations
  • Proficient in medical software (eg: Epic, Cerner, Daisy Bill)
  • Detailed oriented
  • Excellent interpersonal and communication skills, with a customer-centric approach
  • knowledge of healthcare regulations, insurance polices, and reimbursement process
  • Ability to multitask, prioritize workload, and work effectively in a fast-paced environment
  • Problem-solving skills and ability to resolve billing discrepancies and patient inquiries efficently

Timeline

Patient Account Representative

Mclaren
11.2023 - 03.2024

Insurance Claims Specialist

Geico
05.2023 - 08.2023

Billing & Collections Specialist

Anderson Medical Supplies
04.2023 - Current

Consumer Access Specialist

Adventhealth
08.2016 - 05.2023

Associate of Science - Health Information Management

Baker
Lori Petrowske