Overview
Work History
Education
Skills
Timeline
Generic

Justin Goldenberg

Simi Valley,CA

Overview

13
13
years of professional experience

Work History

Billing & Collections Specialist

High Star Auto Center
08.2017 - Current
  • Reduced payment discrepancies through diligent account reconciliation and prompt follow-up on outstanding balances.
  • Streamlined collections processes, resulting in faster recovery of overdue payments.
  • Improved customer satisfaction by providing clear explanations of charges and promptly addressing inquiries.

Service Advisor

First Kia
10.2014 - 08.2017
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Management Trainee

Enterprise Rent-A-Car
07.2011 - 10.2014
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
2014

Skills

  • Collections
  • Billing
  • Deadline-oriented
  • Dispute Resolution
  • Accuracy and Precision

Timeline

Billing & Collections Specialist

High Star Auto Center
08.2017 - Current

Service Advisor

First Kia
10.2014 - 08.2017

Management Trainee

Enterprise Rent-A-Car
07.2011 - 10.2014

Bachelor of Science - Business Administration

University of Phoenix

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Justin Goldenberg