Angela Savage
Joshua,TX
Summary
Dynamic Loan Officer with a proven track record at Security Finance, Financial Services, enhancing customer satisfaction through expert loan guidance and meticulous documentation review. Skilled in database management and relationship building, I excel in delivering exceptional customer service and driving sales, resulting in a significant increase in loan approval rates.
Overview
5
5
years of professional experience
Work History
Loan Officer
Security Finance, Financial Services
10.2010 - 10.2015
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
Education
GED -
Alvarado High School
Alvarado, TXSkills
- Database management
- Documentation review
- Relationship building and management
- Sales expertise
- Customer service-focused
- Loan servicing
- Cash handling
Accomplishments
- Repeatedly commended by superiors for excellent customer service.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Received “Employee of the Quarter” service award in [Month, year].
Languages
English
Timeline
Loan Officer
Security Finance, Financial Services
10.2010 - 10.2015
GED -
Alvarado High School