Angela Schmidt
Rich Hill,MO
Summary
Dynamic and dedicated professional with a diverse background spanning from Amazon Flex Driver to Psychiatric Technician, showcasing a blend of hard skills like efficient route planning and soft skills such as empathetic patient care. Achieved increased customer satisfaction through timely deliveries and demonstrated exceptional organizational and nurturing abilities. Trustworthy and quick to learn, I excel in fast-paced environments, always prioritizing client and patient needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flex Driver
Amazon
04.2024 - Current
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed on-time deliveries by choosing best and most efficient routes.
- Obtained signatures from customers upon delivery of goods.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Collaborated with other Flex Drivers to share best practices and improve overall team performance.
- Prioritized urgent delivery requests to ensure time-sensitive packages arrived as expected without compromising regular deliveries'' timeliness.
- Increased customer satisfaction with timely deliveries and accurate package handling.
Psychiatric Technician
Southwest Idaho Treatment Center
07.2023 - 12.2023
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Fulfillment Associate
Amazon
02.2023 - 05.2023
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Assembly/QAQC/Problem Solve/Replen
Prostaff/Staffmark
05.2022 - 01.2023
- Put kits together.
- Quality inspection of products, weights and measurements.
- Check for empty slots on shelving, move products in system from one location to another.
Problem Solver/Fulfillment Associate
Amazon
09.2021 - 02.2022
- Scanned packages to correct pallets.
- Cleaned spills from damaged products.
- Repackaged items that were in damaged packaging.
- Handled missing items.
- Wrapped full pallets.
- Pulled packages off conveyor for stowers.
- Stowed packages in designated areas.
- Picked orders to be staged for delivery runs vans.
- Took carts with orders out to delivery vans to be loaded.
Babysitter
Sarah Spangler
04.2021 - 05.2021
- Cared for child aged 7 with special needs.
- Prepared meals when necessary.
- Helped child read.
- Helped school aged child with schoolwork.
- Drove family to doctor's appointments and grocery store when needed.
Part-time Helper
Sandy's Herbs and Spices
04.2021 - 05.2021
- Swept and moped floors.
- Dusted shelves when needed.
- Ironed and lint rolled clothes to be put donated.
- Assisted with filling out orders.
- Took orders to post office to be shipped out.
Order Processor
Staffmark
04.2018 - 10.2018
- Selected order from order bin, verified information on all documents and
- Broke order down to prepare for selecting.
- Selected greeting cards, gift bows, dealer service items according to order sheet.
- Packaged items and put on conveyor belt and sent to truck for shipment.
Babysitter
William Lindsey
07.2014 - 09.2020
- Cared for children aged 0-8 years old.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children complete homework assignments and school projects.
- Provided safe transportation to and from school and extracurricular activities.
- Administered medications by following strict instructions from parents.
Babysitter
Jason Schmidt
07.2011 - 05.2021
- Cared for children ages 2-6 to when they were 8-14 years old.
- Provided story-time.
- Prepared meals when necessary.
- Helped school aged kids with schoolwork.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
Education
GED -
Missouri Dept. Elementary And Secondary Education
Jefferson City, MO03.2018
Skills
- Quick Learner
- Organized
- Respectful
- Nurturing
- Dependability
- Trustworthy
- Dedicated
- Honest
- Reliability
- Rapport Building
Service in Church Organizations
I held Presidency and Secretarial positions with upper-level Youth Group.
Volunteered time to help prep a home to be sold, as well as other service projects with youth group.
Certification
- Caregiver Certification
- BLS
Timeline
Flex Driver
Amazon
04.2024 - Current
Psychiatric Technician
Southwest Idaho Treatment Center
07.2023 - 12.2023
Fulfillment Associate
Amazon
02.2023 - 05.2023
Assembly/QAQC/Problem Solve/Replen
Prostaff/Staffmark
05.2022 - 01.2023
Problem Solver/Fulfillment Associate
Amazon
09.2021 - 02.2022
Babysitter
Sarah Spangler
04.2021 - 05.2021
Part-time Helper
Sandy's Herbs and Spices
04.2021 - 05.2021
Order Processor
Staffmark
04.2018 - 10.2018
Babysitter
William Lindsey
07.2014 - 09.2020
Babysitter
Jason Schmidt
07.2011 - 05.2021
GED -
Missouri Dept. Elementary And Secondary Education
- Caregiver Certification
- BLS
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