Angela Scott
Mableton,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Secretary
L A B Tax service
Mableton, GA
01.2024 - Current
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Provided administrative support to the office manager and other staff members.
Customer Service Representative
Publix
Atlanta, GA
03.2014 - Current
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Manager
Walmart
Orlando, FL
06.2005 - 07.2013
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Education
High School Diploma -
Woodford County High School
Versailles, KY07-1981
Skills
- Customer Service
- Payroll Administration
- Supply Restocking
- Meeting Coordination
Timeline
Secretary
L A B Tax service
01.2024 - Current
Customer Service Representative
Publix
03.2014 - Current
Customer Service Manager
Walmart
06.2005 - 07.2013
High School Diploma -
Woodford County High School