Angela Scott
Columbus,Ohio
Summary
Skilled dispatcher with several years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Overview
8
8
years of professional experience
Work History
Dispatcher
Green Cab Co
Columbus, Ohio
07.2023 - Current
- Verified driver credentials prior to assigning them a route or task.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Social Media Marketing Specialist
H & R Block Tax Services
Columbus, OH
12.2020 - 04.2024
- Researched influencers and identified potential partnerships opportunities.
- Created, curated, and managed all published content.
- Managed daily presence in social networking sites including Facebook, Twitter, Instagram.
Receptionist Administrator
Comfort Dental Braces
Columbus, Ohio
01.2021 - 05.2023
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Created spreadsheets to track customer information such as contact details and preferences.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
Receptionist
Ricoh USA
Dublin, Ohio
02.2021 - 06.2022
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
Customer Service Representative
ContactUs.com
Hilliard, Ohio
08.2016 - 03.2019
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School Diploma -
South High School
Columbus, OH05-2004
Skills
- Work Order Management
- Database Management
- Service Coordination
- Route Navigation
- Customer Relations
- Driver communication
Timeline
Dispatcher
Green Cab Co
07.2023 - Current
Receptionist
Ricoh USA
02.2021 - 06.2022
Receptionist Administrator
Comfort Dental Braces
01.2021 - 05.2023
Social Media Marketing Specialist
H & R Block Tax Services
12.2020 - 04.2024
Customer Service Representative
ContactUs.com
08.2016 - 03.2019
High School Diploma -
South High School
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