Angela Sierens
New York,NY
Summary
To work in a dynamic environment that enables me to utilize my knowledge, learn new things and progress professionally and personally.
Overview
19
19
years of professional experience
Work History
Re-Entry Specialist
Recovery Solutions
Centennial, Colorado
11.2022 - 04.2026
- Managed case documentation and maintained client confidentiality.
- Provided support and guidance to clients during recovery processes.
- Facilitated group therapy sessions to foster peer support and engagement.
- Conducted intake assessments to evaluate client needs and goals.
- Developed educational materials on recovery strategies for clients.
- Participated in ongoing training and compliance activities.
- Monitored client progress and adjusted treatment plans as necessary.
- Coordinated with other departments to ensure efficient workflow processes.
- Wrote updates to the court of the progress that was being made or not being made.
- Look for outpatient programs that would be willing to take individual patients.
Peer Case Manager
City of Longmont
Longmont, USA
02.2020 - 10.2022
- Maintain an active caseload of 9-15 participants and an outreach caseload of up to 10 at one time.
- Meet with active participants either weekly or every other week. Work on outreaching either in person or electronically if able.
- Work directly with individuals that are suffering from behavioral health and/or chronic medical diagnoses. Utilize harm reduction principles, and meet individuals 'where they're at.' This will often require community-based contacts in the individual's home environment as often as necessary to build a meaningful relationship.
- Utilized outreach-based harm reduction model to help participants define recovery goals, monitor progress, model coping techniques, and advocate for effective services.
- Coordinated referrals for participants to internal and external partners, facilitating access to community resources and promoting client engagement in available services.
- Assisted participants with applying for Medicaid, SNAP, A&D, LEAP, and Social Security, including setting up a PEAK or Social Security account.
- Apply for housing lotteries, apartments and other housing opportunities.
- Attend meetings with an Operational Work Group (OWG); this is a group of community partners who are all working towards the same goal of harm reduction.
Adult Residential Case Manager
Ariel Clinical Services
03.2019 - 02.2020
- Maintained daily documentation for 17 individuals with intellectual and developmental disabilities residing in host homes or independently, ensuring accurate records of care.
- Developed formal programming for host home providers to track daily and weekly habilitative services, ensuring individuals received necessary support.
- Complete monthly file audits and home visits to ensure quality documentation and quality care.
- Utilized online documentation system to train host home providers and monitored their documentation for compliance and accuracy.
- Assist with maintaining Medicaid Eligibility.
- Responded to emergency calls to assist individuals in their homes.
Residential Case Manager
Parker Personal Care Homes, Inc
03.2017 - 10.2018
- Responsible for overseeing 25 - 28 homes for Intellectually and Developmentally Disabled Adults living in Host Home settings.
- Audit the online documentation system regularly to ensure documentation is being completed.
- Assist with maintaining Medicaid Eligibility.
- Create formal programming for the Host Home Providers to track progress on a daily/weekly basis ensuring habilitative care is being provided.
- Worked On-Call for a week every 2-3 months.
- Worked on a computer system called Therap, Word and Excel.
- Worked as a Mandatory Reporter.
Resource Coordinator
North Metro Community Services
09.2007 - 03.2017
- Assisted Intellectual/Disabled adults and their families in creating an annual service plan, including budget allocation, habilitative care, therapy schedules, and supervisory requirements per state and federal government regulations and standards.
- Facilitated eligibility and re-determination processes for Medicaid, Food Stamps, LEAP, Social Security, and Section 8 housing assistance annually, ensuring clients received necessary support.
- Executed state funding requests for program services, securing a 98% approval rate to enhance service delivery.
- Oversaw client fund allocation accounts, reconciling and approving bills and authorizing vendor payments to maintain financial integrity.
- Oversaw service delivery for 53 clients annually.
- Organized monthly and annual Service Plan review meetings with individuals, families, guardians, advocates, and support staff.
- Maintained accurate allocation of Medicaid funding.
- Maintained HIPAA daily.
- Worked on a computer system called the BUS, CBMS, Word and EXCEL.
- Served as a mandatory reporter for suspected abuse cases.
Education
Bachelor of Arts - Sociology with a concentration in Criminology
Mesa State College
Grand Junction, CO05-2002
Skills
- Case Management
- Intake assessment
- Documentation proficiency
- Behavioral health support
- Community resource coordination
- Client advocacy
- Outreach strategies
- Progress monitoring
- Social Work
- Developmental Disabilities Experience
- Group facilitation
- Critical thinking
- Problem-solving abilities
- Effective communication
- Relationship building
- Professionalism
- Professionalism
Personal Information
Willing To Relocate: Anywhere
Timeline
Re-Entry Specialist
Recovery Solutions
11.2022 - 04.2026
Peer Case Manager
City of Longmont
02.2020 - 10.2022
Adult Residential Case Manager
Ariel Clinical Services
03.2019 - 02.2020
Residential Case Manager
Parker Personal Care Homes, Inc
03.2017 - 10.2018
Resource Coordinator
North Metro Community Services
09.2007 - 03.2017
Bachelor of Arts - Sociology with a concentration in Criminology
Mesa State College