Oneida M. Galvez
Glendale,AZ
Summary
Dynamic professional with a proven track record at New Freedom Ops, excelling in re-entry and case management services. Expert in client advocacy and care coordination, successfully linking members to essential resources. Adept at conflict resolution and fostering community integration, driving long-term stability for diverse populations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Re-Entry Specialist
New Freedom Ops
06.2023 - 12.2025
- Provided individualized case management to support members' recovery, re-entry, and stabilization goals.
- Coordinated care with treatment teams, providers, and community partners to ensure continuity of services.
- Assisted members with employment readiness, independent living skills, and community integration.
- Connected members to housing, employment, insurance, and financial assistance resources.
- Advocated for members to reduce barriers to services and promote long-term stability.
- Supported transition and discharge planning to ensure successful program completion.
Business Development Representative / Software Engineer
Banyan Labs
10.2022 - 03.2023
- Ensured precise documentation and facilitated team communication.
- Executed designated technical tasks, enhancing team collaboration.
- Offered support to participants as a peer mentor.
Sales Development Representative / Lead Development Representative
Televerde
03.2018 - 07.2020
- Engaged diverse populations through professional communication and relationship building.
- Supported team operations, coaching, and workflow coordination.
- Utilized goal tracking and performance metrics to support outcomes.
Education
Certified Full-Stack Web Developer -
Persevere Code Camp
Goodyear, AZ01.2022
Sales Development Representative Certification -
Rio Salado College / Maricopa County Community Colleges
Addictions and Substance Use Disorders Level 1 Certification -
Rio Salado College / Maricopa County Community Colleges
Skills
- Community integration
- Case management
- Resource advocacy
- Relationship building
- Team collaboration
- Documentation accuracy
- Communication strategies
- Peer mentoring
- Management collaboration
- Advanced communication
- Time management abilities
Certification
- Peer Support Recovery Specialist
- BHT
Timeline
Re-Entry Specialist
New Freedom Ops
06.2023 - 12.2025
Business Development Representative / Software Engineer
Banyan Labs
10.2022 - 03.2023
Sales Development Representative / Lead Development Representative
Televerde
03.2018 - 07.2020
Certified Full-Stack Web Developer -
Persevere Code Camp
Sales Development Representative Certification -
Rio Salado College / Maricopa County Community Colleges
Addictions and Substance Use Disorders Level 1 Certification -
Rio Salado College / Maricopa County Community Colleges