Angela Sluder
Pensacola
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Pharmacy Technician
Walgreens
Pensacola, FL
08.2024 - 11.2025
- Dispensed medications accurately to patients and healthcare providers.
- Assisted pharmacists in managing inventory and ordering supplies.
- Educated customers on medication usage and side affects.
- Data Entry
- Processed prescription claims through insurance systems efficiently.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Cashier
Panda Express
07.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Red Lobster
01.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally
Manager
Chipotle
01.2023 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Sales Representative
Office Depot
05.2022 - 12.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Accurate Cash Handling
- Increasing customer loyalties by getting customers to sign up for the Office Depot credit card
- Multitasking while providing great customer service
- Developed and implemented sales strategies to increase profits.
- Operating Computers and equipment to create copies or print documents
Server
Coach N' Four
04.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Multitasking while providing great customer care
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Accurate Cash Handling
- Presents Suggestions based on customers preference
Team Member
McDonald's
02.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Whataburger
03.2020 - 02.2021
- Contributed to team success by completing jobs quickly and accurately.
- Quality customer service during high-volume, fast paced operations
- Contributed to team success by completing jobs quickly and accurately
- Communicating clearly amongst staff and managers
- Work scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Arts - Radiology
Pensacola State College
Pensacola, FL 11.2026 - 01.2028
GED -
PACE Center For Girls
Pensacola, FL 08.2019 - 10/2020
Skills
- Staff Training
- Freight Operations
- Active Listening
- Order Fulfillment
- Credit Card Payment Processing
- Retail Sales Customer Service
- Microsoft Word
- Sales And Upselling
- Google Docs
- Refund Processing
- Quality Control
- Insurance claims
- Medication dispensing
- Efficient communication
- Quality assurance and control
Timeline
Associate of Arts - Radiology
Pensacola State College
11.2026 - 01.2028
Pharmacy Technician
Walgreens
08.2024 - 11.2025
Cashier
Panda Express
07.2023 - 06.2024
Server
Red Lobster
01.2023 - 07.2023
Manager
Chipotle
01.2023 - 05.2023
Sales Representative
Office Depot
05.2022 - 12.2022
Server
Coach N' Four
04.2022 - 10.2022
Team Member
McDonald's
02.2021 - 08.2021
Team Member
Whataburger
03.2020 - 02.2021
GED -
PACE Center For Girls
08.2019 - 10/2020