Angela Smith
Spokane, WA,WA
Summary
Conscientious Healthcare professional offering over 23 years of experience in fast-paced office. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Lead Certified Medical Assistant
Providence OB GYN
Spokane, WA
01.2022 - Current
- Answer incoming patient calls and emails while using office protocol.
- Manage staff and provider's time off requests and scheduling requests.
- Manage daily staff assignments.
- Maintain safety protocols.
- Help to create office workflows and protocols.
- Help resolve staff conflicts.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitize, restock, and organize exam rooms and medical equipment.
- Documents vital signs and health history for patients in clinic environments.
- Call and fax pharmacies to submit prescriptions and refills.
Lead Medical Assistant
OB GYN Associates Of Spokane
Spokane, WA
09.2000 - 01.2022
- Assisted providers with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed staff PTO requests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Managed daily staff assignments
- Performed urodynamic studies
Medical Assistant Instructor
Horizon Medical Institute
Spokane, WA
09.2005 - 05.2011
- Developed curriculum for medical assisting program.
- Conducted clinical simulations and provided feedback for each individual student.
- Evaluated students' competencies through written assignments and examinations.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Supervised students when administering medications to maintain patient safety.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Implemented new educational techniques to boost student comprehension while reducing learning time.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - General Studies
University of Washington
Seattle, WAMedical Assisting Certification - Medical Assisting
Spokane Community College
Spokane, WA06.2000
Skills
- Vital Signs Management
- Medications Familiarity
- Medical Screening
- Patient-Handling Equipment
- Clinical Applications
- OB/GYN Procedures
- Workflow Processes
- Patient and Caregiver Education
- Direct Patient Care
- Sterile Procedures and Techniques
- Medical Communications
- Schedule management
Timeline
Lead Certified Medical Assistant
Providence OB GYN
01.2022 - Current
Medical Assistant Instructor
Horizon Medical Institute
09.2005 - 05.2011
Lead Medical Assistant
OB GYN Associates Of Spokane
09.2000 - 01.2022
No Degree - General Studies
University of Washington
Medical Assisting Certification - Medical Assisting
Spokane Community College