Angela Smith
Columbus,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
9-1=1 Emergency Call Taker position. Ready to help team achieve company goals. Honorable service to the community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Motor Transport Operator
Urban Express Charter
03.2022 - Current
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Transit Bus Operator
Central Ohio Transit Authority (COTA)
07.2000 - 07.2022
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Education
High School Diploma -
Brookhaven High
Columbus, OH06.1986
Skills
- Vehicle Maintenance
- Defense Techniques
- Preventive Maintenance
- Mobility Assistance
- Maintaining Records
- Threat Management
- Inspecting Vehicles
- Personnel Training
- Map Reading
- Accident Documentation
- CB Radio Communication
- Payment Collection
- GPS Applications
- State and Federal Regulations
- Assisting Customers
- GPS Mapping
- Dependable and Cooperative
- Customer Relations
- Safe Driving
- Documentation Skills
- Work Logging
- Visual Inspection
- Valid [Type] Driver's License With [Type] Endorsement
- Route Navigation Software
- Critical Thinking
Timeline
Motor Transport Operator
Urban Express Charter
03.2022 - Current
Transit Bus Operator
Central Ohio Transit Authority (COTA)
07.2000 - 07.2022
High School Diploma -
Brookhaven High
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