Angela Smith
Athens
Summary
Adept at navigating complex billing systems and fostering client relationships, I excelled at Obgyn Associates by streamlining invoice processing and enhancing HIPAA compliance. My collaborative approach and decision-making skills led to significant improvements in payment recovery and billing accuracy, showcasing my ability to drive results and maintain high levels of customer service.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Obgyn Associates
06.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
Billing Specialist
Southeastern Skin Cancer and Dermatology
07.2019 - 05.2023
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Registration Receptionist
BioImaging MRI Center
07.2018 - 07.2019
- Provided comprehensive training to new reception staff members, fostering a supportive team environment.
- Monitored inventory levels of office supplies; promptly reordered necessary items to maintain adequate stock levels.
- Organized paperwork flow within the department, reducing clutter and increasing efficiency in file management systems.
- Developed rapport with returning patients through consistent delivery of friendly service during each interaction.
- Collaborated with healthcare professionals to provide seamless coordination of care for patients.
- Implemented new office procedures to streamline check-in processes, resulting in shorter wait times for patients.
- Reduced wait times by effectively prioritizing tasks and managing daily workload.
- Created a welcoming atmosphere for incoming patients by maintaining cleanliness throughout the waiting area and front desk spaces.
Certified Nursing Assistant
Limestone Health Facility
10.2017 - 04.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
Associate Of General Studies - General Studies
Calhoun Community College
Tanner, ALHigh School Diploma - General Studies
Ardmore High School
Ardmore, AL05.2016
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
- Decision-making
- HIPAA compliance
- Claim submission
- Denial management
- Payment posting
- Month-end closing procedures
- Patient account management
- Relationship building
Timeline
Billing Specialist
Obgyn Associates
06.2023 - Current
Billing Specialist
Southeastern Skin Cancer and Dermatology
07.2019 - 05.2023
Registration Receptionist
BioImaging MRI Center
07.2018 - 07.2019
Certified Nursing Assistant
Limestone Health Facility
10.2017 - 04.2018
Associate Of General Studies - General Studies
Calhoun Community College
High School Diploma - General Studies
Ardmore High School
Similar Profiles
Catherine ComptonCatherine Compton
Licensed Practical Nurse at OBGYN AssociatesLicensed Practical Nurse at OBGYN Associates
Quiana HeggarQuiana Heggar
Medical Assistant at Obgyn AssociatesMedical Assistant at Obgyn Associates
Madeline FazioMadeline Fazio
Diagnostic Medical Sonographer at RWJ OBGYN AssociatesDiagnostic Medical Sonographer at RWJ OBGYN Associates