Summary
Overview
Work History
Education
Skills
Timeline
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Angela Smith

Dutton,AL

Summary

Skilled Business Development leader offering 10+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

20
20
years of professional experience

Work History

Business Development Center Manager

Harbin Automotive
05.2012 - Current
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Sales Associate

Verizon
01.2012 - 05.2012
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Associate Manager

Corr Wireless
05.2005 - 12.2011
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Education

High School Diploma -

Bledsoe County High School
Pikeville, TN

No Degree - Health Education

Northeast Alabama Community College
Rainsville, AL

Skills

  • Sales Expertise
  • Cold Calling
  • Market and Competitive Analysis
  • Goals and Performance
  • Product and Service Sales
  • Staff Management
  • Customer Relationship Management
  • Customer Experience
  • Sales Tracking
  • Sales Leadership

Timeline

Business Development Center Manager

Harbin Automotive
05.2012 - Current

Sales Associate

Verizon
01.2012 - 05.2012

Sales Associate Manager

Corr Wireless
05.2005 - 12.2011

High School Diploma -

Bledsoe County High School

No Degree - Health Education

Northeast Alabama Community College

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Angela Smith