Angela Snow
Amarillo,TX
Summary
Dynamic retail professional with extensive experience at Sur La Table, adept at driving sales through effective merchandising and exceptional customer service. Proven ability to mentor teams and achieve sales goals while managing store operations. Skilled in money handling and fostering collaboration, ensuring a positive shopping experience and operational excellence.
Sales professional with track record of driving revenue growth and enhancing customer satisfaction. Skilled in leveraging product knowledge and sales techniques to meet and exceed targets. Known for strong team collaboration, adaptability, and delivering consistent results. Proficient in communication, relationship building, and utilizing CRM tools to optimize sales processes.
Overview
23
23
years of professional experience
Work History
Sales Associate Specialist
Taterbell Pro
06.2020 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Delivered edits on time for reviews and final delivery.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Retail Keyholder
Sur La Table
04.2017 - 04.2020
- Performed category maintenance by rotating products according to company product rotation policy.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Participated in ongoing training sessions to stay current on industry trends and best practices for bath retail sales associates.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Balanced cash registers at end of shift and filled out necessary reports.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
- Boosted retail sales by implementing strategic marketing plans and promotional campaigns.
Retail Assistant Manager
Que Syrah Fine Wines
01.2002 - 07.2017
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
Education
Graphic Design
Lane Community College
Eugene, ORHigh School Diploma -
Siuslaw High School
Florence, OR06-1990
Skills
- Money handling
- Store opening and closing
- Retail store operations
- Sales goals attainment
- Customer assistance
- Customer service
- POS system operations
- Teamwork and collaboration
- Product merchandising
Timeline
Sales Associate Specialist
Taterbell Pro
06.2020 - Current
Retail Keyholder
Sur La Table
04.2017 - 04.2020
Retail Assistant Manager
Que Syrah Fine Wines
01.2002 - 07.2017
Graphic Design
Lane Community College
High School Diploma -
Siuslaw High School
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