Dynamic Ophthalmic Technician with a proven track record at Cincinnati Vision Partners, excelling in patient education and equipment operation. Recognized for exceptional customer service and effective communication, I adeptly triaged patient inquiries and mentored peers, ensuring optimal care and engagement. Skilled in administering diagnostic tests while maintaining a compassionate approach.
Overview
2026
2026
years of professional experience
Work History
Ophthalmic Technician
Cincinnati Vision Partners
Blue Ash, OH
01.2019 - Current
Maintained and operated ophthalmic equipment, adhering to safety protocols.
Educated patients on post-operative care and treatment options effectively.
Mentored junior technicians on best practices for equipment usage and patient interaction.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Assisted in administering diagnostic tests, ensuring accuracy and patient comfort.
Conducted preliminary eye exams and collected patient histories to support ophthalmologists.
Maintained a clean and organized work environment for optimal patient care and equipment maintenance.