Angela Soto

Stowing:

• Efficiently scanned, sorted, and stowed inbound inventory into designated storage locations using handheld RF scanners to maintain high inventory accuracy.
• Handled hundreds of units per shift, meeting or exceeding daily productivity and quality targets in a fast-paced, metrics-driven environment.
• Maintained an organized and clean work area, following strict safety and quality standards to support warehouse operations.

Picking:

• Verified product details (SKU, barcode, size, quantity) to maintain order accuracy and reduce returns or customer complaints.
• Worked efficiently in a fast-paced, high-volume environment, prioritizing speed while adhering to Amazon's quality and safety standards.
• Communicated with team members and leads to resolve inventory discrepancies and improve overall workflow.

PACKING:

• Verified correct items, quantities, and packaging materials for each order using handheld RF scanners and warehouse management systems.
• Met and exceeded hourly packing rate targets, contributing to overall team productivity in a fast-paced environment.
• Followed strict protocols to label, seal, and route packages to appropriate shipping lanes for on-time delivery.

Ship Docking:

• Loaded and unloaded outbound trailers efficiently and accurately, ensuring packages were scanned, sorted, and staged correctly for shipment.
• Managed high volumes of packages in a fast-paced, time-sensitive environment, consistently meeting or exceeding shipping deadlines.
• Collaborated with team members and leadership to maintain a steady flow of freight and resolve dock-related issues in real time.

TDR:

• Maintained compliance with safety and security protocols, including lockout/tagout (LOTO), dock lock usage, and restricted access procedures.
• Ensured dock availability was optimized for loading/unloading, helping maintain smooth shipping and receiving operations in a high-volume fulfillment center.
• Managed trailer docking and release.

Ship Dock Learnig ambassador:

• Trained and mentored new associates on ship dock processes, including trailer loading, scanning, staging, safety protocols, and dock organization.
• Delivered hands-on instruction and floor demonstrations to ensure team members met Amazon’s quality, safety, and productivity standards.
• Monitored trainee progress and provided real-time feedback, coaching, and support to help associates achieve mastery of ship dock tasks.

CPT Chaser:

• Escalated and resolved exceptions (missing packages, delayed carts, misrouted freight) quickly to keep outbound processes running smoothly.
• Audited dock and staging areas to ensure packages were properly labeled, scanned, and prioritized based on CPT deadlines.
• Actively monitored and enforced Critical Pull Time (CPT) deadlines to ensure all outbound shipments departed trailers on time and met strict carrier schedules

DEA:

• Responsible for locating and recovering lost or misplaced packages within dock and staging areas, using internal tracking systems and scanning technology to ensure timely shipment and improve delivery accuracy.
• Ensured associates accurately scanned packages to the correct destinations, maintaining high-quality standards and minimizing shipping errors proviting feedback