Angela S. Taylor
Greenville,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Patient Care Taker
Donna Burrus
Washington, N.C.
02.2024 - Current
- Assisted patients with daily living activities, such as bathing, grooming and dressing.
- Provided emotional support to patients and their families during difficult times.
- Monitored patient vital signs and administered medications according to physician's instructions.
- Maintained a clean, safe environment in the patient's room or area of residence.
- Observed changes in patient behavior or physical condition and reported any issues immediately.
- Encouraged patients to participate in therapeutic activities, such as exercise programs or leisure activities.
- Provided companionship by engaging in conversation or playing games with the patient.
- Transported patients between hospital departments or outside facilities for tests or treatments.
- Changed wound dressings as directed by doctors, nurses, caregivers.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Responded to bell or light signal calls to assist patients with needs.
Medical Assistant
Greenville Family Drs.
Greenville, NC
03.2009 - 01.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
Gastroenterology East
Greenville, N.C
01.2008 - 01.2010
Education
Associate of Arts - Medical Office Management
Pitt Community College
Winterville, NC05-2004
Associate of Arts - Office Technology
Pitt Community College
Winterville, NC05-2003
Skills
- Medical Terminology
- Patient Scheduling
- Procedure Assistance
- Payment Collection
- HIPAA Compliance
- Indirect Patient Care
- Communicating with patient families
- Calm and level-headed under duress
- Electrocardiography (EKG)
- Direct Patient Care
- Vital Sign Monitoring
- Proper sterilization techniques
- Medical terminology knowledge
Timeline
Patient Care Taker
Donna Burrus
02.2024 - Current
Medical Assistant
Greenville Family Drs.
03.2009 - 01.2024
Medical Assistant
Gastroenterology East
01.2008 - 01.2010
Associate of Arts - Medical Office Management
Pitt Community College
Associate of Arts - Office Technology
Pitt Community College
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