Angela Stevenson
Rock Hill,SC
Summary
Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.
Overview
22
22
years of professional experience
Work History
Security Officer
Loves Security
Rock Hill, SC
08.2021 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported suspicious activities and persons to law enforcement.
In- House Coordinator
Life House
Rock Hill, SC
03.2021 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Communicated repair needs to maintenance staff.
Automated Logistical Specialist (92A)
US Army
Greenville , SC
06.2009 - 10.2021
- Created and maintained records, which included stock lists, inventory and material counts.
- Established operations procedures and complied with military policies.
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
- Reviewed incoming materials for accuracy against bills of contract, purchase orders and shipping documentation.
Patient Liason
Piedmont Medical Center
Rock Hill , SC
01.2014 - 01.2021
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Comforted patients and families by offering support and encouragement.
- Responded to emergency situations to help with lifting and transporting patients.
Financial Counselor
Conifer Health
Rock Hill , SC
01.2017 - 10.2017
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Assessed client financial situation and explored background through one-on-one interview process.
- Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
- Liaised between patient, doctor and insurance provider to smooth claims processes.
- Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
Education
High School Diploma -
North Western High School
Rock Hill, SC05.2022
Skills
- Federal and State Regulation Compliance
- Emergency Response
- Theft Prevention
- Crisis Management Plans
- De-escalation Techniques
- Customer Service
- Professional Demeanor
- Incident Reporting
- Employee and Visitor Screening
- Verbal and Written Communication
Timeline
Security Officer
Loves Security
08.2021 - Current
In- House Coordinator
Life House
03.2021 - Current
Financial Counselor
Conifer Health
01.2017 - 10.2017
Patient Liason
Piedmont Medical Center
01.2014 - 01.2021
Automated Logistical Specialist (92A)
US Army
06.2009 - 10.2021
High School Diploma -
North Western High School