Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERRENCE SMITH

Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Dedicated Security Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

35
35
years of professional experience

Work History

Security Officer

Communilife Inc.
462 Seventh Ave New York, NY 10018 , New York City
08.2010 - 10.2021

My Responsibilities Included:

  • Continually monitoring the front door, check all incoming / out coming traffic of clients, and visitors and staff
  • Ensure clients was logged in and out of the facility, wrote incidents and accident reports, I called for the Police, Ambulance and Fire Departments when it was an Emergency. All activity was documented at the facility
  • outside courtyards was also patrolled frequently as scheduled
  • Cleared public areas of loitering residents, I also attend mandated in-service training programs
  • and meetings

Front Desk Security Officer

Weiser Security Protective Services.
Orlando Florida 32818, FL
07.2007 - 08.2011

**Responsibilities**

  • Ensure that all building interiors, property perimeters, door locks, alarms, and entrance/exit gates are in working order and are opened and secured when necessary.
  • View monitor screens and remains alert to movement on-screen for authorized and unauthorized individuals.
  • Stand at the main entrance post and maintains the orderly and secure flow of individuals entering and leaving the property.
  • Examine credentials or questions of visitors and contractors upon building entry and notify residents of visitors.
  • Direct trespassers to leave the property after issuing a verbal warning regarding disorderly conduct, loitering, unauthorized entry, etc. Summon police assistance without delay when necessary.
  • Check cars in parking areas for proper parking authorization and issues warnings to prevent the use of these areas by unauthorized individuals.
  • Assist other internal departments as directed, including maintenance and rental departments.
  • Accurately complete all necessary logs, legibly and in ink or via computer entry, to include shift logs, package logs, elevator logs, etc.

Hotel Security Officer

Weiser Security Service Inc
Orlando, FL
07.2007 - 08.2008

My Security Post Orders:

I was Responsible for patrolling hotel property to ensure the safety and security of guests and employees and the protection of hotel property and assets. Reports unsafe activities or conditions to Security management to obtain direction and assistance.

Essential Functions and Responsibilities:

  • Patrol front of house and back of house hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security management for direction and resolution
  • Document all security related issues and assistance provided in appropriate Security reports
  • Monitor CCTV cameras, radio communications, and Fire Control Computer
  • Log, store, and return lost and found items in accordance with hotel policies
  • Enforce hotel rules/regulations in accordance with Employee Manual and hotel policy
  • Monitor and ensure employee compliance to hotel key control policies
  • Interact with guests in a courteous and professional manner
  • Completely understand and be able to perform hotel emergency procedures
  • Know and perform both Security office and patrol procedures as outlined in the Standards of Performance Manual
  • Investigate all incidents and submit all daily reports in accordance with the Safety Security Manual
  • Assist other hotel employees in applying Bloodborne Pathogen Exposure Control policies
  • Answer department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards
  • Other duties as assigned

Supportive Functions and Responsibilities:

  • Promotes and applies teamwork skill at all times
  • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to all guests, management and fellow employees
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Hospital Security Officer

Mary Immaculate Hospital "Saint Vencents "
Jamaica Queens , NY
05.1996 - 06.2007

My Hospital Special Officer Post Orders:

I was Responsible for maintaining a safe environment for patients, staff and visitors including monitoring persons who enter the clinic and controlling access to sensitive areas. Assists management in enforcing safety regulations - aware of building exits and evacuation routes. Responsible for maintaining a sign-in roster at front desk for all visitors. Responsible for conducting building and grounds surveillance on a regular basis to detect and report any safety violations. Responsible for monitoring and documenting patient loitering within a four-block radius. Responsible for conducting periodic and random fire drills. Maintains clear communication with management.

Security Officer

Parker Security Services. CUNY
Hollis Queens, NY
03.1992 - 04.1996

MY GENERAL DUTIES

was In accordance with the policies of

The City University of New York and individual colleges/units, and under supervision, incumbents perform duties supporting campus/location public safety and security.

Campus Security Assistants work closely with Campus Peace Officers. The major distinction between a Campus Peace Officer and a Campus Security Assistant is that Campus Security Assistants do not receive Peace Officer status.

My Typical Post Order Duties

  • Was to Act as a First Responder to alarms and calls for service.
  • To Observe campus activities, report suspicious behavior and other incidents to Central Dispatch and/or a ranking officer within Public Safety.
  • I Enforced college rules and regulations as specified in the Standard Operating Procedures.
  • I Check IDs and parking passes/decals (where applicable) of students, faculty, staff, and visitors, in accordance with the College's access policy.
  • I Answer department telephone lines, including emergency calls.
  • I Provided travel directions to college and to college campus buildings, offices, and services.
  • I Accepted items for campus Lost and Found.
  • I Maintain a personal records and my
  • (memo book) of daily job activities and incidents, as they occur, in the manner determined by the Campus Public Safety Director.
  • When assigned, I carefully monitor the premises through the campus CCTV system.

Forklift, Reach Machine Driver and Picking Orders

Modell's Distribution Center
The Bronx, NY
01.1989 - 02.1992
  • Removed orders from storage, wrapped and staged for shipments.
  • Completed inventory cycle counts and documented all information into my Computer Device
  • Unloaded materials and goods at designated locations for best project availability.
  • Communicated with floor managers to determine merchandise placement.
  • Boosted team performance by moving materials with My forklift , Reach Machine Power jack Lift and other equipment.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Manually counted Number of picked and packaged orders for any loss.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Packed items into appropriate containers for shipment.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Operated all loaders, equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Education

High School Diploma -

Forest Hills High School
Forest Hills, NY
06.1991

Skills

  • Incident Reporting
  • Fire Department Communication
  • First Aid Training
  • Attentive and Observant
  • Crisis Management Plans
  • De-escalation Techniques
  • Team Player
  • Intruder Removal
  • Employee and Visitor Screening
  • Security Team Coordination
  • CCTV Monitoring
  • Intrusion Detection
  • Ground Patrol
  • Pattern Recognition
  • CPR Certified
  • Emergency Response
  • Professional Demeanor
  • Verbal and Written Communication
  • Security Regulation Enforcement
  • Federal and State Regulation Compliance
  • Detailed Activity Logs
  • Customer Service
  • Intruder Response and Removal
  • Detail-Oriented
  • Honest and Ethical
  • Reliable and Responsible
  • Team Training
  • Database Query Software
  • Network Monitoring Software
  • System Inspection and Maintenance
  • Data Entry
  • Adaptable and Flexible
  • Contraband Seizure
  • Restricted Area Protection
  • Personal Protection

Timeline

Security Officer

Communilife Inc.
08.2010 - 10.2021

Front Desk Security Officer

Weiser Security Protective Services.
07.2007 - 08.2011

Hotel Security Officer

Weiser Security Service Inc
07.2007 - 08.2008

Hospital Security Officer

Mary Immaculate Hospital "Saint Vencents "
05.1996 - 06.2007

Security Officer

Parker Security Services. CUNY
03.1992 - 04.1996

Forklift, Reach Machine Driver and Picking Orders

Modell's Distribution Center
01.1989 - 02.1992

High School Diploma -

Forest Hills High School
TERRENCE SMITH