Dynamic and compassionate professional with a diverse background including roles as a Licensed Veterinary Technician, Private Nanny, and Team Manager at Domestic Divas Cleaning. Excelled in staff development, problem-solving, and customer focus, enhancing team productivity and client satisfaction. Skilled in training and compassionate care, consistently achieving positive outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Team Manager
Domestic Divas Cleaning
09.2021 - Current
Led employee relations through effective communication, coaching, training, and development.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Managed a team of five or more, daily, through clear communication and delegation of tasks to succeed in client satisfaction and a positive work environment.
Private Nanny
Stephanie Anthony
01.2020 - 01.2021
Developed strong relationship with parent, maintaining open communication about child's progress and needs.
Built positive and nurturing environments to support child social and emotional growth.
Enhanced child's emotional well-being by providing consistent and nurturing care.
Implemented daily routines for optimal child development and created a structured environment.
Licensed Veterinary Technician
Verdin Veterinary Services
08.2013 - 08.2017
Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
Recorded symptoms and documented medical observations to inform treatment decisions.
Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
Contributed to successful patient outcomes by closely monitoring vital signs during anesthesia administration for surgical procedures.
Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
Increased client satisfaction through clear communication of home care instructions for pet owners post-treatment or surgery.
Strengthened client relationships by delivering exceptional customer service while addressing questions or concerns regarding their pets' health needs.
Handled hospital inventory and tracking.
Education
Associate In Applied Science - Veterinary Technology
Piedmont Technical College
Greenwood, SC
05.2013
Skills
Customer and client relations
Strong Communication
Team Player
Time Management
Problem-Solving
Organized
Reliable
Compassionate
Motivated
Quick Learner
Laboratory procedures
Medical record-keeping
Timeline
Team Manager
Domestic Divas Cleaning
09.2021 - Current
Private Nanny
Stephanie Anthony
01.2020 - 01.2021
Licensed Veterinary Technician
Verdin Veterinary Services
08.2013 - 08.2017
Associate In Applied Science - Veterinary Technology
Piedmont Technical College
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