Summary
Overview
Work History
Education
Skills
Timeline
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Angela Sycks

Watertown,SD

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, communication skills, & relationship building. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.

Overview

31
31
years of professional experience

Work History

Benefits Advisor

AFLAC
10.2021 - 01.2025
  • Enhanced employee satisfaction by effectively addressing benefit inquiries and providing timely resolutions.
  • Provided expert guidance during benefit plan design reviews, resulting in optimized offerings for the workforce.
  • Improved benefits enrollment process with streamlined online systems, reducing paperwork and increasing participation rates.
  • Delivered informative presentations on benefits options, ensuring employees were well-informed and could make educated decisions.

Sales Manager

Persona Signs
01.2015 - 08.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Business Sales Executive

Midcontinent Communications
03.2005 - 01.2015
  • Reduced customer churn rate by proactively identifying potential issues and working collaboratively with clients to find mutually beneficial solutions.
  • Collaborated with marketing teams to develop targeted campaigns for specific industries and demographics.
  • Established strong relationships with clients through effective communication and attentive customer service.
  • Maintained extensive product knowledge, enabling successful upselling of additional products or services when appropriate.
  • Developed partnership agreements with complementary businesses, creating referral networks for increased lead generation.

Store Team Lead

Target
02.1994 - 04.2005
  • Maintained a clean, organized store environment to enhance customer shopping experiences and promote safety standards.
  • Trained new team members, fostering a positive work environment and promoting teamwork.
  • Resolved conflicts among team members diplomatically, fostering a positive atmosphere conducive to collaboration.
  • Coordinated staff scheduling, balancing business needs with employee preferences to maintain morale and productivity.

Education

Associate of Science - Communications

University of North Dakota
Grand Forks
05-1993

Skills

  • Organizational skills
  • Problem-solving abilities
  • Leadership skills
  • Teamwork and collaboration
  • Excellent communication

Timeline

Benefits Advisor

AFLAC
10.2021 - 01.2025

Sales Manager

Persona Signs
01.2015 - 08.2021

Business Sales Executive

Midcontinent Communications
03.2005 - 01.2015

Store Team Lead

Target
02.1994 - 04.2005

Associate of Science - Communications

University of North Dakota

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Angela Sycks