Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roberta Sanders (Geuea)

Fort Worth

Summary

Seasoned Benefits Advisor with comprehensive background in employee benefits administration and human resources management. Strengths lie in strategic planning, policy development, and benefits program implementation. Proven track record of improving operational efficiencies while advising employees on benefits options and processes. Demonstrated ability to handle sensitive situations professionally and confidentially.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

32
32
years of professional experience
1961
1961
years of post-secondary education
1
1
Certification

Work History

Benefits Advisor

Sitel
Fort Worth
08.2020 - 12.2020
  • Assisted clients with benefits enrollment and plan selection processes.
  • Educated customers about available health and wellness benefits options.

  • Maintained accurate records of client interactions and benefit selections.
  • Provided support in resolving benefits-related issues for clients promptly.
  • Utilized company software to manage client benefit information efficiently.

Benefits Advisor

Sitel
San Angelo
08.2018 - 04.2019
  • Assisted clients with benefits enrollment and plan selection processes.
  • Educated customers about available health and wellness benefits
  • Maintained accurate records of client interactions and benefit selections.

IOE Scheduler

Federal Express
Memphis
09.1988 - 11.2003
  • Coordinated daily schedules for providing Initial Operating Experience with Lime Check Airmen for new Airbus pilots.
  • Managed communication between students and Line Check Airmen effectively.
  • Utilized scheduling software to optimize route planning for efficiency.

Education

A. C. Jones High School
Beeville, TX

Some College (No Degree) - General Studies

Southwest Texas State
San Marcos, TX

Some College (No Degree) - General Studies

Santa Ana College
Santa Ana, CA

Some College (No Degree) - Business

Texas Woman's University
Denton, TX

Some College (No Degree) - Business Accountancy

Arizona Western College
Yuma, AZ

Skills

  • Client enrollment
  • Benefits education
  • Issue resolution
  • Data management
  • Software utilization
  • Customer relationship management
  • Healthcare regulations
  • Benefits compliance
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Adaptability
  • Analytical thinking
  • Performance management
  • Multitasking
  • Critical thinking
  • Regulatory compliance
  • Training and development
  • Problem-solving
  • Cost analysis
  • Problem-solving aptitude
  • Multitasking Abilities
  • Multitasking capacity
  • Time management abilities
  • Continuous improvement
  • Communication skills
  • Professionalism
  • Active listening
  • Records maintenance
  • Reliability
  • Organizational skills
  • Decision-making
  • Interpersonal skills
  • Team building
  • Professional demeanor
  • Task prioritization
  • Training support
  • Analytical skills

Certification

  • I have had, in the recent past, a health and life license in Texas. I did not renew it in 2024 because I could not afford it at that time.

Timeline

Benefits Advisor

Sitel
08.2020 - 12.2020

Benefits Advisor

Sitel
08.2018 - 04.2019

IOE Scheduler

Federal Express
09.1988 - 11.2003

A. C. Jones High School

Some College (No Degree) - General Studies

Southwest Texas State

Some College (No Degree) - General Studies

Santa Ana College

Some College (No Degree) - Business

Texas Woman's University

Some College (No Degree) - Business Accountancy

Arizona Western College
Roberta Sanders (Geuea)