Work Preference
Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES
ADDITIONAL RELEVANT EXPERIENCE
Timeline
Generic
Open To Work

Angela Thomas

CHICAGO,IL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Membership SpecialistMembership/Awards AssistantAHA Data Specialist - Field EngagementWait List CoordinatorEducation Project Coordinator

Work Type

Part TimeFull Time

Location Preference

Remote

Salary Range

$0/hr - $25/hr

Summary

Focused professional keen on building relationships and an efficient multitasker. Exceptional customer service and adheres to deadlines.

Overview

13
13
years of professional experience

Work History

Membership Specialist

Society for Health Care Strategy & Market Development (SHSMD)
  • Updated member records for SHSMD, processed conference registration adjustments, (duplicate records, terminations, refunds, cancellations, modifications, invoicing, etc.)
  • Provided customer service via general mailboxes and phone.
  • Monitored SHSMD online community posts.
  • Other administrative support duties (scheduling, correspondence, etc.)

Membership/Awards Assistant

American Society for Health Care Engineering (ASHE)
  • Administered ASHE award program, reviewed data, confirming data and selected awardees based on criteria.
  • Liaison between awardee, developed and drafted communication via email with ASHE awardees
  • Updated member records as needed for ASHE making edits in database once information confirmed.

AHA Data Specialist - Field Engagement

Loftus O’Meara Staffing
Chicago, IL
04.2023 - 03.2024
  • Verified and updated executive membership records communicating via phone and email: edited and added information within database.
  • Updated hospital facility records within database.
  • Managed event registrations via Cvent event platform
  • American Hospital Association (AHA):

Wait List Coordinator

The Housing Authority of Cook County
Chicago, IL
11.2021 - 12.2022
  • Screened applicants from respective wait lists by conducting interviews and filing reviews to determine eligibility for housing placement.
  • Determined income eligibility by performing income calculations to determine rent portions and ensure compliance with various and adherence to HUD and IHDA requirements/deadlines.
  • Delivered exceptional customer service to external and internal Housing Authority clientele.
  • Housing Specialist COVID Rental Assistance Program
  • Application audit on incoming tenant applications ensuring that proper documentation has been provided by applicant to process application(s) for approval.
  • Resident verification
  • Income verification
  • Property ownership verification
  • Additional responsibilities as needed.

Education Project Coordinator

Healthcare Financial Management Association
Westchester, IL
01.2011 - 11.2020
  • Managed all elements of national webinars, client kick-off calls, speaker preparation and technical support.
  • Managed moderators scheduling, scripting and platform technical training which included platform usage.
  • Maintained programming schedules and posting descriptions to website (proofing/editing).
  • Provided preliminary and post follow-up reporting/evaluations.
  • Coordinated key functional elements within the Continuing Education Center, such as the speaker resource center.
  • Managed NASBA approval and renewal process via record keeping and reporting.
  • Assisted with the execution of business development partner programs.
  • Chapter Relations Specialist 01/2006-01/2011

Education

Master of Business Administration (MBA) - undefined

American InterContinental University

Bachelor of Liberal Arts (BA) - undefined

Purdue University
West Lafayette, IN

Skills

Software Applications: Microsoft 365 software

Education and Editing Software: Crowd Wisdom LMS Articulate, Camtasia Studio Editor 9

Event Presentation Platforms: Adobe Connect, Exposcat, Freestone, Zoom

CRM Systems: NetForum, Salesforce, IMIS dbase, Crystal dbase

Conference Planning: Conference i/o, CVENT

Property Management Applications: YARDI 7 Tenant Portal, Rent Café Administrative Portal

Data entry

CORE COMPETENCIES

  • Results-driven
  • Problem-resolution
  • Communication Skills

ADDITIONAL RELEVANT EXPERIENCE

National Restaurant Association Educational Foundation | Chicago, IL

Timeline

AHA Data Specialist - Field Engagement

Loftus O’Meara Staffing
04.2023 - 03.2024

Wait List Coordinator

The Housing Authority of Cook County
11.2021 - 12.2022

Education Project Coordinator

Healthcare Financial Management Association
01.2011 - 11.2020

Membership Specialist

Society for Health Care Strategy & Market Development (SHSMD)

Membership/Awards Assistant

American Society for Health Care Engineering (ASHE)

Master of Business Administration (MBA) - undefined

American InterContinental University

Bachelor of Liberal Arts (BA) - undefined

Purdue University