Alexander Simaitis
Arlington,VA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and leading. Driven to provide superior quality customer service. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with coworkers.
Overview
10
10
years of professional experience
Work History
Membership Specialist
AAAS
08.2021 - Current
- Maintain membership database, ensuring that all information was current and accurate.
- Invoice and manage institutional subscriptions both locally and internationally
- Provide ideas and insight regarding improvements to enhance customer experience
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions to improve customer experience
Manager
Gorilla Fireworks
07.2015 - 07.2022
- Interviewed, hired, and supervised over 30 employees
- Managed top 5 busiest firework stand in Northern Virginia
- Drove truck containing product with crew of staff to build firework stands throughout VA and MD
- Organized and constructed pallets of supply
Front Desk Coordinator
Dermatology & Dermatologic Surgery Group Of NVA
11.2019 - 06.2021
- Inform patients and discuss biopsy results and schedule follow-ups accordingly
- Prepare medication refill requests and send out prescriptions
- Check-in all patients for appointments, update insurance, and collect copays
- Close office and enter all payments
Certified Pool Operator
Community Pools
05.2013 - 08.2015
- Red Cross certification for lifeguarding and CPR
- Managed pool operations, enforcing pool safety regulations, and made several pool rescues
- Tested systems, noting issues and completing preventive maintenance.
Education
Bachelor of Science - Biology Concentrating in Environmental Science
James Madison University
Harrisonburg, VA05.2019
Skills
- Sales and customer satisfaction
- Computer Programs (SPSS, R, YASARA)
- Management (hired, trained, and supervised over 25 employees for sales)
- Laboratory work
- Basic computer skills (proficient in Microsoft Word, Excel, Google Docs and other applications)
- Written and Oral Communication
- Database Management
- Materials, Applications, and Other Documentation
- Team Training
Hobbies
Chess, running, soccer
Timeline
Membership Specialist
AAAS
08.2021 - Current
Front Desk Coordinator
Dermatology & Dermatologic Surgery Group Of NVA
11.2019 - 06.2021
Manager
Gorilla Fireworks
07.2015 - 07.2022
Certified Pool Operator
Community Pools
05.2013 - 08.2015
Bachelor of Science - Biology Concentrating in Environmental Science
James Madison University
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