Drake Beausoleil
Beaverton,OR
Summary
Highly motivated and accountable professional seeking an opportunity to apply my skills and experience to contribute value, drive results, and support continuous growth and development.
Overview
10
10
years of professional experience
Work History
Membership Specialist
Costco Wholesale
Aloha, OR
05.2024 - Current
- Delivered exceptional customer service while processing new memberships, renewals, and account upgrades, clearly explaining membership tiers and benefits to drive retention and satisfaction.
- Accurately handled high-volume membership transactions using POS systems, including payments, data updates, and account maintenance.
- Served as a Refunds Cashier, managing merchandise returns and exchanges in accordance with Costco policies, ensuring fairness and efficiency.
- Verified receipts, inspected returned merchandise, and processed refunds via cash, credit, and debit while maintaining accuracy and accountability.
- De-escalated customer concerns and resolved issues promptly, balancing company policy with empathy to ensure a positive member experience.
- Collaborated with front-end, supervisory, and loss prevention teams to maintain smooth store operations, especially during peak periods.
- Supported membership sales initiatives by promoting upgrades and encouraging renewals, contributing to store-wide performance goals.
Community Assistant
American Campus Communities / Greystar
Portland, OR
02.2021 - 03.2024
- Acted as a liaison between residents and management, resolving maintenance requests, leasing inquiries, and interpersonal disputes to ensure resident satisfaction and retention.
- Managed daily handling and distribution of resident mail and packages, maintaining high organization and security standards.
- Led property tours for prospective residents, highlighting community features and amenities to support leasing efforts.
- Contributed to marketing and outreach initiatives by creating promotional materials, engaging prospective tenants, and supporting resident events to boost occupancy and strengthen brand presence.
Childcare Provider
Self-Employed
San Jose, CA
01.2019 - 07.2020
- Provided nurturing care for children aged 8–12 in a private home, ensuring safety, well-being, and emotional support.
- Managed dynamic daily schedules including school transportation, sports, and extracurricular activities while maintaining consistency.
- Assisted with homework, school projects, and study skills to promote academic growth and confidence.
- Designed and facilitated developmentally appropriate activities to encourage creativity, critical thinking, and social interaction.
Security Specialist
Apple
Cupertino, CA
02.2018 - 12.2019
- Facilitated secure and efficient visitor access through thorough screenings and credential verification per company protocols.
- Conducted regular and random patrols to ensure campus safety; responded promptly to alarms, emergencies, and distress calls.
- Maintained detailed daily activity and incident reports supporting security operations and investigations.
Electrician Apprentice
Serrano Electric, Inc.
Santa Clara, CA
06.2015 - 08.2017
- Unloaded and prepared lighting fixtures and electrical components to ensure timely installation readiness.
- Assisted electricians in installing fixtures and routing MC cabling for warehouse lighting projects.
- Operated scissor lifts safely, adhering rigorously to OSHA standards and safety protocols.
Education
Bachelor’s Degree - Communications
Portland State University
Portland, OR08.2023
Skills
- Effective team collaboration
- Time management
- Task prioritization
- Problem solving
- Organizational skills
- Diverse group rapport building
- CRM expertise
- Sales strategy development
- Customer service excellence
- Direct sales techniques
- Multitasking proficiency
- Growth mindset
Accomplishments
- Communications Award
References
References available upon request.
Timeline
Membership Specialist
Costco Wholesale
05.2024 - Current
Community Assistant
American Campus Communities / Greystar
02.2021 - 03.2024
Childcare Provider
Self-Employed
01.2019 - 07.2020
Security Specialist
Apple
02.2018 - 12.2019
Electrician Apprentice
Serrano Electric, Inc.
06.2015 - 08.2017
Bachelor’s Degree - Communications
Portland State University
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