Angela Thornton
Clermont,FL
Summary
Dedicated server-bartender with strong customer service, cash handling, and POS operation skills. Committed to ensuring exceptional dining experiences through effective collaboration and menu knowledge. Great with organization and Multi tasking
Overview
6
6
years of professional experience
Work History
server-BARTENDER
Monarch Golf Club
Leesburg, FL
06.2023 - 06.2025
- Provided excellent customer service to enhance dining experience.
- Assisted in taking and processing customer orders efficiently.Both restraunt and bar in timely manner.
- Maintained cleanliness and organization of tables and dining area.
- Collaborated with kitchen staff to ensure timely food delivery.
- Recommended menu items based on guest preferences and dietary needs.
- Handled cash transactions and processed payments accurately.
- Learned menu details to answer questions about food and drink options.
- Supported team members during busy shifts to maintain workflow efficiency.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies as well as bar.
- Provided exceptional service to high volume of daily customers in both bar and restaurant most days at same time.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Maintenance Supervisor
klassic cleaning
Tampa, FL
06.2019 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Clermont High School
Clermont, FL05-1994
Skills
- Customer service
- Order processing
- POS operation
- Menu knowledge
- Cash handling
- Food safety compliance
- Multi Tasking
- Inventory management
- Time management
- Effective communication
- Attention to detail
- Conflict resolution
- Workflow efficiency
- Adaptable scheduling
- Hospitality service expertise
- Order accuracy
- Food delivery
- Relationship management
References
References available upon request.
Timeline
server-BARTENDER
Monarch Golf Club
06.2023 - 06.2025
Maintenance Supervisor
klassic cleaning
06.2019 - 06.2023
High School Diploma -
Clermont High School