Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline

Sitora Erkinova

19030 E.58th Ave, Denver,CO
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

17
17
years of professional experience

Work History

Server-bartender

Applebee's Grill + Bar
08.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Operations Specialist

Raduga LLC
12.2011 - 03.2019
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Used Microsoft word, Exel etc. to model data and forecast trends.
  • Tracked and analyzed reports to determine needed improvements.
  • Tracked company equipment, tools and technology to manage inventory.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Collected, arranged, and input information into database system.
  • Analyzed department metrics and performance and reported findings to management.

Computer Operator

City Government
07.2007 - 10.2008
  • Reacted calmly during times of highly stressed or emergency situations.
  • Complied with data transmission laws and regulatory guidelines when sending and storing sensitive data.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Maintained spreadsheets of data across multiple systems.

Education

Medical Assisting

Pickens Technical College, Aurora, CO
12.2023

Skills

  • Patient Scheduling
  • Phlebotomy
  • Data Entry
  • Payment Collection
  • Medical Office Administration
  • Medical Terminology
  • Inventory Management
  • HIPAA Compliance
  • Procedure Assistance
  • Patient Flow Management
  • Indirect Patient Care
  • Orthopedic Splints
  • Medical Procedures
  • Insurance Claims
  • CPR
  • Customer Service
  • Medication Administration
  • Phlebotomy Techniques
  • CPR Certification

Languages

Russian
Native or Bilingual
Uzbek
Limited Working
Turkish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server-bartender - Applebee's Grill + Bar
08.2021 - Current
Operations Specialist - Raduga LLC
12.2011 - 03.2019
Computer Operator - City Government
07.2007 - 10.2008
Pickens Technical College - , Medical Assisting

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Sitora Erkinova