PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

ANGELA TOCKER

Harris County Psychiatric Center
Humble,TX
1
Certification
13
years of professional experience

Problem-Solving Professional with strong analytical and communication skills. Contributed to team success through adaptability and collaboration in diverse environments. Committed to continuous learning and advancing organizational objectives with enthusiasm.

Work History

Psychiatric technician

5 Years 10 Months
Harris County Psychiatric Center | 10.2020 - Current
  • Collaborate with interdisciplinary teams to develop individualized care plans for patients in crisis.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Implement therapeutic activities to promote emotional well-being and enhance coping skills among patients.
  • Trained new staff on safety protocols, patient care techniques, and documentation procedures to improve team efficiency.
  • Conduct regular assessments of patient behavior and report changes to nursing staff for timely intervention.
  • Led crisis intervention sessions, utilizing de-escalation techniques to manage high-stress situations effectively.

Psychiatric Technician

1 Year
Ben Taub Hospital(ER) | 06.2019 - 06.2020
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Implemented interventions for clients desiring to leave against medical advice (AMA).
  • Counseled and mentored clients on substance use and life choices.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Facilitated therapeutic group sessions, promoting positive interactions among patients to enhance social skills.

Patient Care Assistant

7 Years 1 Month
Houston Methodist Hospital | 04.2013 - 05.2020
  • Assisted nursing staff with daily activities and patient assessments to enhance care quality.
  • Educated patients and families on health management, promoting adherence to treatment protocols.
  • Conferred with physicians to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Facilitated lab orders and medication administration.
  • Delivered direct patient care, ensuring comfort and safety during procedures.

Education

Associate of Arts - Arts/Communication

Lonestar Community College | Kingwood | 07.2020

Skills

Crisis management
Mental health support
Behavioral Management
Suicide prevention
Emergency response
Patient assessment
Chart documentation
Clinical records
First aid and safety
HIPAA requirements
Critical thinking

Certification

  • Basic Peace Officer Certification

Houston City College 12/2025

  • First Aid/CPR Certified

American Red Cross 04/2027

  • Certified Psychiatric Technician(CPT)

Timeline

Psychiatric technician

Harris County Psychiatric Center
10.2020 - CurrentRead More

Psychiatric Technician

Ben Taub Hospital(ER)
06.2019 - 06.2020Read More

Patient Care Assistant

Houston Methodist Hospital
04.2013 - 05.2020Read More

Lonestar Community College

Associate of Arts from Arts/Communication
Read More
ANGELA TOCKER