Angela Torkkola
New York Mills,MN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospital Pharmacy Technician
Perham Health
11.2023 - Current
- Submitted patient and intradepartmental billings, processing drugs and IV mixtures, and managing returns, outdated invoices, and recalls
- Performed clerical duties as and when necessary to support the Pharmacist and ensure the smooth operation of the pharmacy in accordance with policy and procedure, pharmacy law and regulations, JCAHO standards, and HIPAA Regulations
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Patient Access Representative
Astera Health
09.2023 - 11.2023
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Followed document protocols to safeguard confidentiality of patient records.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Senior Pharmacy Technician
Walgreens
08.2020 - 09.2023
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Associate of Applied Science - Health Information Technology
Rasmussen University
Minnesota01.2024
Skills
- Insurance reconciliation
- Drug safety
- Intravenous admixture preparation
- Medicare and medicaid process
- Confidentiality and HIPAA
- Regulatory compliance
Certification
- Pharmacy Technician, CPHT
- Registered Health Information Technician, RHIT
Timeline
Hospital Pharmacy Technician
Perham Health
11.2023 - Current
Patient Access Representative
Astera Health
09.2023 - 11.2023
Senior Pharmacy Technician
Walgreens
08.2020 - 09.2023
Associate of Applied Science - Health Information Technology
Rasmussen University
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