ANGELA TRAVIS

Educator 2022 to 2023

• Utilized innovative teaching strategies to effectively engage students in learning. Developed and implemented engaging lesson plans to keep learner attention. Collaborated with administrators to develop school-wide initiatives to promote academic excellence. Replenished classroom supply levels to support planned lessons and activities.

Service Desk Coordinator 2022

• Created an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. Acted as a guest service mentor to the Future Professionals and effectively execute Mini Classes. Followed all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

Bra/Beauty Specialist 2019 to 2021

· Expert in bra/beauty product and fit: able to diagnose fit issues, sell bra/beauty wardrobes and deliver emotionally engaging customer experiences that ultimately grew total store sales.

Store Manager 2012 to 2013

· Provided leadership that drove total store results with specific ownership for the operations of the store including financial controllables, workforce management, staffing, professional training, product lifecycle, shrink, merchandise presentation and cash register. Drove results by developing and executing short term action plans and long-term strategies.

Brand, Operations & Product Manager 2011 to 2012

· Supported growth in sales and service and ensured maximum productivity, profitability and compliance with company policies and procedures.

Sales Support Lead 2009 to 2011

· Supported, modeled and enhanced all selling and sales support behaviors to ensure a seamless customer experience.