Dynamic Behavioral Health Technician Supervisor with a proven track record at We Level Up, excelling in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician Supervisor
We Level Up
12.2022 - Current
Supervised daily operations, ensuring compliance with safety and quality standards.
Streamlined workflow processes, enhancing team efficiency and productivity.
Trained new employees on operational procedures and best practices.
Monitored inventory levels, coordinating timely restocking to meet demand.
Implemented process improvements that reduced downtime and increased output.
Conducted performance evaluations, providing constructive feedback to team members.
Collaborated with cross-functional teams to resolve operational challenges effectively.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Interceded between employees during arguments and diffused tense situations.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Lead Behavioral Health Technician
Wellness Counseling Vida Entera
08.2019 - 01.2022
Implemented individualized treatment plans for patients, ensuring adherence to therapeutic goals.
Monitored patient behavior and reported changes to clinical staff, enhancing care strategies.
Assisted in crisis intervention techniques, maintaining safety and security within the facility.
Facilitated group therapy sessions, promoting communication and support among participants.
Supervised daily operations of behavioral health programs, ensuring compliance with established protocols.
Trained and mentored junior technicians in behavioral intervention techniques and best practices.
Collaborated with interdisciplinary teams to coordinate comprehensive treatment plans for clients.
Facilitated group therapy sessions, promoting engagement and fostering a supportive environment.
Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
Contributed to quality improvement initiatives within the organization by identifying areas of opportunity based on client feedback and evidence-based practices.
Chemical Dependency Counselor
Catholic Community Services Of Western Washington
01.1999 - 06.2009
Facilitated individual and group counseling sessions to support recovery from chemical dependency.
Developed personalized treatment plans based on client assessments and progress evaluations.
Coordinated referrals to community resources, enhancing access to support services for clients.
Monitored client progress, adjusting treatment strategies to optimize outcomes and engagement.
Trained and mentored junior counselors, fostering a collaborative team environment focused on client success.
Implemented evidence-based practices, improving treatment efficacy and adherence among clients.
Led workshops on coping strategies and relapse prevention techniques for diverse populations.
Implemented relapse prevention strategies into treatment planning, equipping clients with tools to maintain long-term sobriety.
Prepared detailed discharge plans, with patient input, for successful recovery progress after treatment.
Advocated for clients' needs within multidisciplinary teams, ensuring comprehensive care approaches were maintained.
Developed and led group therapy sessions, fostering a safe environment for open discussions and personal growth.
Served as a liaison between clients and their families, educating loved ones on addiction dynamics and promoting healthy communication patterns.
Developed strong rapport with clients to establish trust and facilitate open communication regarding their recovery journey.
Promoted a culture of continuous learning and professional growth among counseling staff, sharing best practices and staying current on industry trends.
Maintained accurate documentation of client progress, ensuring compliance with regulatory standards and facilitating effective communication among team members.
Conducted thorough assessments to determine appropriate level of care for incoming clients, ensuring proper placement within the program.
Managed caseloads efficiently while maintaining high-quality care delivery standards through strong time management skills and prioritization of tasks.
Facilitated referrals to additional services such as housing assistance or vocational training programs, supporting overall client well-being beyond substance abuse recovery efforts.
Collaborated with multidisciplinary teams to develop holistic treatment strategies addressing each client''s unique needs.
Collaborated with insurance providers to secure coverage for client services, reducing financial barriers to treatment access.
Developed Youth Program for out of School District students.
Education
GED -
Seattle Pacific University
Seattle, WA
Chemical Dependency Professional Certificate - Chemical Dependency
NW Indian College
Tacoma, WA
Skills
Behavioral health supervision
Crisis intervention techniques
Individualized treatment planning
Performance evaluations
Process improvement
Staff training and development
Team collaboration
Client advocacy
Documentation accuracy
Communication skills
Certification
RADT
CPR
Timeline
Behavioral Health Technician Supervisor
We Level Up
12.2022 - Current
Lead Behavioral Health Technician
Wellness Counseling Vida Entera
08.2019 - 01.2022
Chemical Dependency Counselor
Catholic Community Services Of Western Washington
01.1999 - 06.2009
GED -
Seattle Pacific University
Chemical Dependency Professional Certificate - Chemical Dependency