Angela Tufail
Houston,TX
Summary
Did daily recovery
Stocked incoming merchandise
Assisted customers
Maintained displays
Worked in both opening and closing business day
Overview
26
26
years of professional experience
Work History
Drug/General Merchandise Clerk
Kroger
Houston, TX
09.2008 - 01.2024
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted in inventory management by accurately tracking merchandise levels and reporting discrepancies to the supervisor.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Maximized shelf space utilization by implementing effective stocking strategies that improved product visibility.
- Safeguarded company assets by adhering to loss prevention policies and procedures.
Print Shop Associate
Office Depot Inc
Houston, TX
04.2006 - 08.2008
- Maintained a clean and organized workspace, promoting a positive work environment.
- Operated various printing equipment safely, ensuring optimal performance and minimal downtime.
- Developed strong client relationships through excellent communication and timely project completion.
Recovery Associate
Target
Houston, TX
06.1998 - 02.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
General Office Clerk Certificate - Office Procedures
South Texas Vocational Technical Institute
Brownsville, TX05-1986
High School Diploma -
Homer Hanna High School
Brownsville, TX06-1984
Skills
- Shelf stocking
- Stock replenishment
- Customer inquiries
- Product rotation
Timeline
Drug/General Merchandise Clerk
Kroger
09.2008 - 01.2024
Print Shop Associate
Office Depot Inc
04.2006 - 08.2008
Recovery Associate
Target
06.1998 - 02.2006
General Office Clerk Certificate - Office Procedures
South Texas Vocational Technical Institute
High School Diploma -
Homer Hanna High School