Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Tufail

Houston,TX

Summary

Did daily recovery

Stocked incoming merchandise

Assisted customers

Maintained displays

Worked in both opening and closing business day

Overview

26
26
years of professional experience

Work History

Drug/General Merchandise Clerk

Kroger
09.2008 - 01.2024
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Assisted in inventory management by accurately tracking merchandise levels and reporting discrepancies to the supervisor.
  • Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
  • Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
  • Maximized shelf space utilization by implementing effective stocking strategies that improved product visibility.
  • Safeguarded company assets by adhering to loss prevention policies and procedures.

Print Shop Associate

Office Depot Inc
04.2006 - 08.2008
  • Maintained a clean and organized workspace, promoting a positive work environment.
  • Operated various printing equipment safely, ensuring optimal performance and minimal downtime.
  • Developed strong client relationships through excellent communication and timely project completion.

Recovery Associate

Target
06.1998 - 02.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

General Office Clerk Certificate - Office Procedures

South Texas Vocational Technical Institute
Brownsville, TX
05-1986

High School Diploma -

Homer Hanna High School
Brownsville, TX
06-1984

Skills

  • Shelf stocking
  • Stock replenishment
  • Customer inquiries
  • Product rotation

Timeline

Drug/General Merchandise Clerk

Kroger
09.2008 - 01.2024

Print Shop Associate

Office Depot Inc
04.2006 - 08.2008

Recovery Associate

Target
06.1998 - 02.2006

General Office Clerk Certificate - Office Procedures

South Texas Vocational Technical Institute

High School Diploma -

Homer Hanna High School