Angela Volcko
Merkel,TX
Summary
Responsible professional known for applying excellent communication skills and attention to detail to promptly complete tasks. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and products.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
Merkel, TX
10.2023 - Current
- Greeted customers and provided product knowledge.
- Completed opening, closing and shift change tasks by following company guidelines.
- Prepared food items such as sandwiches, salads, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Ensured items are prepared in accordance with health and safety standards.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Sales Associate
Spring Market Bookshires
Merkel, TX
07.2023 - 11.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Family Dollar
Merkel, TX
06.2023 - 07.2023
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Arts - Digital Media Design
TSTC
Waco, TX04-2025
High School Diploma -
Merkel High School
Merkel, TX05-2023
Skills
- Teamwork and Collaboration
- Flexible Schedule
- Task Prioritization
- Problem-Solving
- Customer Service
- Attention to Detail
- High level of integrity
- Task Delegation
- Time Management
- Performance Improvement
- POS System Operation
- Cash Handling
- Phone and Online Order Processing
- Food allergy awareness
- Food handling and sanitization
- Safe Food Handling
Certification
- OSHA 10-hour General Industry Safety and Health
- ProCPR Student Training Completion
References
References available upon request.
Timeline
Sandwich Artist
Subway
10.2023 - Current
Sales Associate
Spring Market Bookshires
07.2023 - 11.2023
Sales Associate
Family Dollar
06.2023 - 07.2023
Associate of Arts - Digital Media Design
TSTC
High School Diploma -
Merkel High School