Angela Walls
Las Vegas,NV
Summary
Over 8 years of Retail, Customer Service, Accounting, New hire Processing, Cash Room Balancing.
Overview
12
12
years of professional experience
Work History
Customer Service Coordinator
Nordstroms Department Store
04.2021 - Current
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Developed and implemented new customer service protocols, resulting in improved resolution rates and customer feedback.
Administrative Coordinator
Sprouts Farmers Market Inc.
05.2012 - 03.2020
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Education
Crenshaw High School
Los Angeles, CA06.1993
Skills
- Cash Room Balancing
- Processing New Hires
- Processing Invoices
- Register Operations
- Recruiting New Candidates
- Cash Room Duties
- Bookkeeper
Timeline
Customer Service Coordinator
Nordstroms Department Store
04.2021 - Current
Administrative Coordinator
Sprouts Farmers Market Inc.
05.2012 - 03.2020
Crenshaw High School
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