Angela Walls
Las Vegas,NV
Summary
Over 8 years of Retail, Customer Service, Accounting, New hire Processing, Cash Room Balancing.
Overview
12
12
years of professional experience
Work History
Customer Service Coordinator
Nordstroms Department Store
Las Vegas, NV
04.2021 - Current
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Developed and implemented new customer service protocols, resulting in improved resolution rates and customer feedback.
Administrative Coordinator
Sprouts Farmers Market Inc.
Chandler, AZ
05.2012 - 03.2020
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Education
Crenshaw High School
Los Angeles, CA06.1993
Skills
- Cash Room Balancing
- Processing New Hires
- Processing Invoices
- Register Operations
- Recruiting New Candidates
- Cash Room Duties
- Bookkeeper
Timeline
Customer Service Coordinator
Nordstroms Department Store
04.2021 - Current
Administrative Coordinator
Sprouts Farmers Market Inc.
05.2012 - 03.2020
Crenshaw High School