Angela Ward
World Finance
Broken Bow,OK
Work Preference
Overview
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Walmart. Proven ability to handle cash transactions accurately and efficiently while enhancing customer satisfaction. Quick learner adept at training new staff and optimizing operations, contributing to a positive shopping experience and high retention rates.
05+
Years of experience
Work History
09.2026 - Current1 Month
Account Manager
World Finance | Idabel, OK
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Coordinated account strategies to align services with client needs and business goals.
- Analyzed financial data to identify trends and optimize account performance.
- Developed tailored financial solutions that addressed unique client challenges.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Recorded accurate and efficient records in customer database.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Managed account portfolios, ensuring timely resolution of inquiries and issues.
11.2024 - 09.20261 Year 10 Months
Front End Cashier
Walmart | Idabel, OK
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location within the store.
- Collaborated with team members to optimize checkout operations.
- Ensured compliance with company policies and safety standards at all times.
- Provided exceptional customer service to enhance shopping experience.
- Trained new cashiers on procedures and customer service best practices.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
- Organized items on shelves to help customers locate products easily and quickly.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Maintained accurate cash drawer balances through diligent tracking and reporting.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Implemented process improvements to enhance transaction speed and accuracy.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Conducted inventory checks, ensuring product availability for customers at checkout.
03.2022 - 11.20242 Years 8 Months
Account Manager
Empire Finance | Idabel, OK
- Developed strong client relationships to enhance satisfaction and retention.
- Managed account portfolios, ensuring timely responses to inquiries and issues.
- Collaborated with cross-functional teams to align services with client needs.
- Conducted regular account reviews to identify growth opportunities and service improvements.
- Implemented strategic initiatives to drive account performance and profitability.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed account portfolios, ensuring timely resolution of inquiries and issues.
- Cultivated strong client relationships, enhancing satisfaction and retention rates.
- Monitored account performance metrics, providing actionable insights for strategic adjustments.
Education
High School Diploma
Broken Bow High | Broken Bow, OK
Broken Bow High - Broken Bow, OK
Skills
Timeline
Account Manager
World Finance
09.2026 - CurrentRead more
Front End Cashier
Walmart
11.2024 - 09.2026Read more
Account Manager
Empire Finance
03.2022 - 11.2024Read more
Broken Bow High - High School Diploma,
Read more