Angela Warren
Fort Payne,AL
Summary
Accomplished General Manager at Dunkin' Brands with a proven track record in leading diverse teams to exceed sales goals and enhance operational efficiency. Expert in strategic planning and operations management, I excel in fostering client relationships and driving profitability. Skilled in leadership and problem resolution, I've significantly improved financial stability and team performance.
Customer-oriented District Manager with Springfield Investments LLC. with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
15
15
years of professional experience
Work History
General Manager
Dunkin' Brands
01.2023 - 03.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
District Manager
Wendys
02.2014 - 01.2024
- Supervised 9 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Inspector in Quality Assurance and Quality Control
A.P Plasman Corp.
09.2009 - 06.2014
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Developed comprehensive quality assurance documentation, clearly outlining procedures and reporting requirements for all team members.
- Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
Education
Associate of Science - Physical Therapy
Wallace State Community College - Hanceville
Hanceville, AL05.2026
High School Diploma -
Valley Head High School
Valley Head, AL1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Administrative Skills
- Strategic Planning
- Performance Evaluations
Timeline
General Manager
Dunkin' Brands
01.2023 - 03.2024
District Manager
Wendys
02.2014 - 01.2024
Inspector in Quality Assurance and Quality Control
A.P Plasman Corp.
09.2009 - 06.2014
Associate of Science - Physical Therapy
Wallace State Community College - Hanceville
High School Diploma -
Valley Head High School