Angela Warren
Fort Payne,AL
Summary
Accomplished General Manager at Dunkin' Brands with a proven track record in leading diverse teams to exceed sales goals and enhance operational efficiency. Expert in strategic planning and operations management, I excel in fostering client relationships and driving profitability. Skilled in leadership and problem resolution, I've significantly improved financial stability and team performance.
Customer-oriented District Manager with Springfield Investments LLC. with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
15
15
years of professional experience
Work History
General Manager
Dunkin' Brands
Fort Payne, AL
01.2023 - 03.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
District Manager
Wendys
Rainsville, AL
02.2014 - 01.2024
- Supervised 9 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Inspector in Quality Assurance and Quality Control
A.P Plasman Corp.
Fort Payne, AL
09.2009 - 06.2014
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Developed comprehensive quality assurance documentation, clearly outlining procedures and reporting requirements for all team members.
- Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
Education
Associate of Science - Physical Therapy
Wallace State Community College - Hanceville
Hanceville, AL05.2026
High School Diploma -
Valley Head High School
Valley Head, AL1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Administrative Skills
- Strategic Planning
- Performance Evaluations
Timeline
General Manager
Dunkin' Brands
01.2023 - 03.2024
District Manager
Wendys
02.2014 - 01.2024
Inspector in Quality Assurance and Quality Control
A.P Plasman Corp.
09.2009 - 06.2014
Associate of Science - Physical Therapy
Wallace State Community College - Hanceville
High School Diploma -
Valley Head High School