Angela Watkins
Frisco,TX
Summary
I am more of a sales person on the most experience sale possible
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
Work History
HALL PARK HOTEL OFFICE SECURITY
Allied Universal Security Services
09.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Front Desk Security Officer Receptionist
Allied Universal Security Services
06.2023 - 11.2023
- Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
- Prevented potential thefts or vandalism by identifying suspicious activity and taking appropriate action as per company guidelines.
- Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.
- Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
- Contributed to a positive workplace atmosphere by professionally greeting guests, answering inquiries, and providing assistance when needed.
- Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
- Improved communication between security team members through consistent use of radio equipment and adherence to protocols.
- Exhibited strong decision-making skills during critical incidents, effectively coordinating responses among team members to resolve issues quickly.
- Enhanced building security by conducting thorough visitor screening and issuing proper identification badges.
- Elevated customer satisfaction by providing exceptional service at the front desk while upholding strict security measures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
Operations Officer
Allied Universal Security Services
05.2023 - 11.2023
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Championed change management initiatives aligning staff attitudes and behaviors with organizational goals.
- Contributed to business development efforts to drive revenue and meet corporate objectives.
- Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Verified compliance with best business practices throughout organization.
- Coordinated logistics planning, optimizing supply chain efficiency and minimizing delays in product delivery.
- Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
- Mentored junior team members, fostering professional development and enhancing overall team performance.
Cashier/ Sales associate
Simply 10
10.2018 - 03.2020
- Greeting customers withe great and nice attitude with gratitude of making sales at my best skills
Customer Service
Bryels Research
09.2015 - 06.2017
- Openly conversations with customers online making appointments and closing researchs also forefilling landfill researchs
Education
Retail Sales -
Job Corps
06.1996
Skills
- Sales
- Sales Person
- Multitasking
- Multitasking Abilities
- Computer skills
- Organizational skills
- Excellent communication
- Critical thinking
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Time management
Timeline
HALL PARK HOTEL OFFICE SECURITY
Allied Universal Security Services
09.2024 - 02.2025
Front Desk Security Officer Receptionist
Allied Universal Security Services
06.2023 - 11.2023
Operations Officer
Allied Universal Security Services
05.2023 - 11.2023
Cashier/ Sales associate
Simply 10
10.2018 - 03.2020
Customer Service
Bryels Research
09.2015 - 06.2017
Retail Sales -
Job Corps
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