Angela White
Mobile,AL
Summary
Well-organized front counter assistant skilled at providing customers with accurate and quick service. Offering 8 years of experience in customer service, preparing adequate & comfortable dining experiences and stocking & organizing deliveries.
Overview
4
4
years of professional experience
Work History
Server
Burgersmith
Baton Rouge , LA
10.2021 - 06.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Amazon
Amazon.Inc
Ootlewah, United States
05.2021 - 08.2021
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased business sales utilizing picking knowledge.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sanitation Crew Member
Hamilton County Schools
Ooltewah, TN
02.2021 - 05.2021
- Performed sanitizing task to ensure cleanly environment around children & staff.
- Implemented extra protections during seasons with higher risks of infections such as flu.
- Cleaned certain pieces daily & maintained weekly, monthly & semi-annual procedures for less critical lines.
Front Counter Crew Member
FOY Superfoods
Mobile, AL
05.2020 - 02.2021
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Provided assistance to customers requiring help by carrying-out and loading purchases.
- Demonstrated knowledge and applied proper food handling standards.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Crew Member
MOD Pizza
Mobile, Alabama
05.2020 - 11.2020
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Front Counter Assistant
Jersey Mike's Franchise Systems Inc.
Mobile, AL
05.2019 - 08.2019
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Cleaned food preparation areas, tools and equipment
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Trained team members to prepare sandwiches and other items according to instructions
- Communicated menu item information and offered suggestions to promote featured products
- Executed sandwich artistry duties with very low occurrence of errors
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Assisted guests, including offering personable greetings and taking orders
- Organized work areas to foster efficiency and model exceptional kitchen etiquette
- Efficiently prepared sandwiches and other menu items for guests
Front Counter Assistant
Jersey Mike's Franchise Systems Inc.
Mobile, AL
10.2017 - 07.2018
- Cleaned food preparation areas, tools & equipment
- Properly labeled & stored food & fresh ingredients in cooler or freezer to optimize freshness.
- Reduced customer wait times by quickly & efficiently operating customer window & sales register.
- Trained team members to prepare items according to instructions.
- Provided product information & menu item explanation in consideration of dietary restrictions.
- Communicated menu item information & offered suggestions to promote featured products.
- Performed serving, cleaning & stocking to high standards & provided excellent customer satisfaction.
- Assisted guests, including offering personable greetings & taking orders.
- Organized work areas to foster efficiency.
- Efficiently prepared sandwiches other menu items for guests.
Cashier
Smoothie King
Mobile, AL
09.2017 - 12.2017
- Checked prices for customers and processed items sold by scanning barcodes.
- Restocked, arranged & organized merchandise in front lanes to drive product sales
- Assisted customers by answering questions & fulfilling requests
- Promoted customer loyalty & consistent sales by delivering friendly service & knowledgeable assistance
- Answered questions about store policies & concerns to support positive customer experiences
Education
Associate of Arts - General Studies
Coastal Alabama Community College
Bay Minette, AL05.2020
High School Diploma -
Wp Davidson High School
Mobile, AL05.2018
Skills
- Communicating between team members towards problem solving
- Handling cash accordingly to standards of employer/company
- Maintaining cleanliness & organization within workplace
- Ability to form interpersonal relationships being affable
Timeline
Server
Burgersmith
10.2021 - 06.2022
Amazon
Amazon.Inc
05.2021 - 08.2021
Sanitation Crew Member
Hamilton County Schools
02.2021 - 05.2021
Front Counter Crew Member
FOY Superfoods
05.2020 - 02.2021
Crew Member
MOD Pizza
05.2020 - 11.2020
Front Counter Assistant
Jersey Mike's Franchise Systems Inc.
05.2019 - 08.2019
Front Counter Assistant
Jersey Mike's Franchise Systems Inc.
10.2017 - 07.2018
Cashier
Smoothie King
09.2017 - 12.2017
Associate of Arts - General Studies
Coastal Alabama Community College
High School Diploma -
Wp Davidson High School