Angela Wishon
Gainesville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability.
Hardworking employee with customer service and multitasking abilities.
Overview
19
19
years of professional experience
Work History
Customer Service Representative/Cashier
Bed Bath & Beyond
Gainesville, GA
04.2022 - 04.2022
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Assisted customers in finding desired items on shelves or through catalogs.
- Operated cash register to process payments for purchases.
- Priced discounted items for store closing.
Customer Service Representative
Amazon
GAINESVILLE, GA
09.2020 - 12.2020
- Made sure all packages were labeled and were correctly loaded on the appropriate pick-up stations.
- Checked with customers coming in the AMAZON building to deliver goods, making sure they have IDs, correct location for delivery on iPhone, and all packaged items were scanned and loaded into vehicles for delivery.
- Resolved customer complaints in a timely manner when items were missing and/or broken.
Office Assistant
LIBERTY MUTUAL INSURANCE COMPANY
Suwanee, GA
02.2003 - 06.2018
- Distributed emails to internal customers.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Input customers personal information in company's data base.
- Input of documents using Microsoft Office Excel to track financial data.
- Typed, formatted and edited correspondence and other documents using Microsoft Office Word.
- Attended and facilitated Office Assistants weekly meetings.
- Participated and volunteered in the Give with Liberty program once a year, reaching out and distributing food to low-income seniors, also assisted in packaging cans of food at the Georgia Food Bank.
Education
MS OFFICE Certificate
University of North Georgia
Oakwood, GA06-2019
Cosmetology
Gwinnett Technical College
Lawrenceville, GA01-1998
Word Processing
Jasper Technical School
Jasper, GA01-1985
Skills
- Data Entry
- Customer Service
- Appointment Scheduling
- Clerical Support
- Proofreading
- Typing proficiency
- Spreadsheets
- Microsoft Outlook
- Microsoft PowerPoint
Timeline
Customer Service Representative/Cashier
Bed Bath & Beyond
04.2022 - 04.2022
Customer Service Representative
Amazon
09.2020 - 12.2020
Office Assistant
LIBERTY MUTUAL INSURANCE COMPANY
02.2003 - 06.2018
MS OFFICE Certificate
University of North Georgia
Cosmetology
Gwinnett Technical College
Word Processing
Jasper Technical School