ANGELA WONNACOTT
Atlanta,GA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager, Stroke Program
Piedmont HealthCare
09.2022 - Current
- Coordinate accreditation efforts as directed.
- Support the administrative efforts of overall program and marketing development.
- Manage and maintain relationships with all stroke accrediting bodies.
- Develop stroke program specific goals and assist in collection of data.
- Monitor and analyze data, identifying trends and risk related issues and report recommendations.
- Promote principles of performance improvement using PDCA in leading system and process innovations for the stroke program.
- Achieve program goals by developing and executing strategic plans and performance metrics.
Clinical Practice Administrator-Neurosciences
Northwestern Medicine, Central Dupage Hospital
01.2020 - 08.2022
- Supervised the clinical operations of 45 clinical staff at three major locations.
- Coordinated clinical activities while prioritizing patient safety as apparent through 646 days without a serious patient harm occurrence.
- Transitioned three locations, six departments, 31 providers, 40 clinical staff and 4,000 patients to 100% tele-health services and then the return of 95% to in-person services.
- Optimized operating expenses through staff reassignment leading to a $75,000 reduction in costs.
- Educated new staff through direct training and maintain staff development with an employee retention rate of 90-95% over two years.
- Collaborated with physician leadership to create and implement clinical goals with a focus on patient safety and workflow efficiency.
- Achieved compliance with all regulatory agencies with LTR scores ranging between 89-93%.
- Streamlined office operations by implementing efficient administrative systems and procedures.
Clinical Resource Coordinator-Neuroscience and Psychiatry
Northwestern Medicine, Central Dupage Hospital
05.2018 - 01.2020
- Optimized resource allocation for 20 staff members by assessing project requirements and assigning appropriate personnel.
- Streamlined communication between departments for improved project efficiency and timely completion.
- Created education in collaboration with pharmaceutical representatives leading to increased knowledge of products by staff and an increase in patient safety.
- Trained and precepted all new hire clinical team members emphasizing thorough and safe care of patients.
- Developed clinical procedures and protocols involving storage, administration and delivery of medications and medical products.
Staff Nurse-Neuroscience
Northwestern Medicine, Central Dupage Hospital
11.2017 - 05.2018
- NIHSS Stroke Certified Nurse with daily duties involving all aspects of clinical care for seven patients simultaneously.
- Monitored telemetry continuously and intervened as medically necessary to ensure life-saving care for 5 patients per shift.
- Collaborated on patient care with physicians through communication and clinical assessments.
- Educated patients and family members on care provided and acted as a resource for questions and clarifications.
Director of Health Services
Silverado Senior Living
08.2016 - 07.2017
- Supervised 80 staff members in the 24/7 patient care of 75 residents and their families.
- Reduced operational overtime costs by 75% for clinical staff.
- Designed and implemented a clinical staffing and training model resulting in increased satisfaction, continuity of care, efficiency, and retention of employees with a decrease in errors from ordered tests.
- Achieved all operational, performance and regulatory compliance regulations for all Accreditation and Regulatory Agencies.
- Collaborated on process improvements through an assessment and feedback/review process.
Staff Nurse-CVICU/ICU
Presence St. Joseph Hospital
10.2015 - 06.2016
- Provided comprehensive patient care for critically ill patients in an acute hospital setting with a nurse-to-patient ratio of one to five.
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous charting and double-checking dosages.
Clinical Nurse Manager
Northwest Neurology, LTD
10.2013 - 06.2015
- Supervised over 20 staff members including developing trainings, managing schedules, and troubleshooting issues.
- Designed and implemented a Registered Nurse Staffing Model for 10 travelling neurologists, two hospitalists, and one nurse practitioner across four office locations leading to an enhancement in client services.
- Achieved $250,000 in reimbursements from Medicare through the completion of a Meaningful Use Attestation for the 2014 calendar year.
- Managed infusion budgeting, buying/billing, and reimbursement for all infusion drugs.
- Proficient in intravenous infusion therapy of intravenous immunoglobulin, Tysabri, Solu-medrol, and various migraine relief therapies including preparation, administration, and monitoring.
- Spearheaded multiple specialty practice initiatives leading to process improvements.
Education
Master of Science - Nursing Administration And Leadership
DePaul University
Chicago, IL01.2018
Bachelor of Science - Nursing, Summa Cum Laude
DePaul University
Chicago, IL01.2016
Associate of Applied Science - Nursing
McHenry County College
Crystal Lake, IL01.2013
Associate of Applied Science - General Education
McHenry County College
Crystal Lake, IL01.2012
No Degree - Certified Nursing Assistant
McHenry County College
Crystal Lake, IL01.2009
Skills
- Microsoft Office
- EPIC
- Expense Tracking
- Workforce Management
- Staff Development
- Operations Management
- Performance Management
- Policy Implementation
- Time Management
- Staff Management
- Budget Control
- Customer Relationship Management (CRM)
- Team Leadership
- Performance Evaluations
- Data Analysis
Websites
Certification
- Internationally Certified Multiple Sclerosis Registered Nurse, MScN
- Healthcare Provider CPR Certified, American Heart Association
- RN License: 041.415606, Illinois
- RN License: RN314809, Georgia (practicing)
Affiliations
- International Organization of Multiple Sclerosis Nurses (IOMSN)
- American Association of Neuroscience Nurses (AANN)
- Infusion Nurses Society (INS)
Timeline
Manager, Stroke Program
Piedmont HealthCare
09.2022 - Current
Clinical Practice Administrator-Neurosciences
Northwestern Medicine, Central Dupage Hospital
01.2020 - 08.2022
Clinical Resource Coordinator-Neuroscience and Psychiatry
Northwestern Medicine, Central Dupage Hospital
05.2018 - 01.2020
Staff Nurse-Neuroscience
Northwestern Medicine, Central Dupage Hospital
11.2017 - 05.2018
Director of Health Services
Silverado Senior Living
08.2016 - 07.2017
Staff Nurse-CVICU/ICU
Presence St. Joseph Hospital
10.2015 - 06.2016
Clinical Nurse Manager
Northwest Neurology, LTD
10.2013 - 06.2015
Master of Science - Nursing Administration And Leadership
DePaul University
Bachelor of Science - Nursing, Summa Cum Laude
DePaul University
Associate of Applied Science - Nursing
McHenry County College
Associate of Applied Science - General Education
McHenry County College
No Degree - Certified Nursing Assistant
McHenry County College