Angela Wood
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Deli/Bakery Team Associate
Walmart
04.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance in getting them any food they may need or meat they may need cut.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with anything they may seem to be falling short on.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Wrapped, boxed and weighed bakery department products.
Upfront Floor Associate
Walmart
01.2023 - 04.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
Upfront Sales Associate
Walmart
01.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Frozen/Dairy Stocker
Walmart
08.2020 - 01.2021
- Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
- Unloaded arriving product stock and moved to store display areas.
- Aided in loss prevention efforts through vigilant observation of potential shoplifting incidents in the dairy aisle.
- Collaborated with team members to ensure seamless restocking of dairy products during peak hours.
- Contributed to an efficient inventory system by accurately tracking and reporting stock levels.
- Ensured proper temperature control within the dairy area, preserving product quality and minimizing waste due to spoilage.
Server
Waffle House Restaurant
11.2018 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bartender
Biloxi Premiere LUX Cinema
01.2020 - 03.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served customers any drink their hearts desired before they went to watch their chosen movie.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Diploma in Electrical Technology - Electrical Technology
Mississippi Gulf Coast Community College
2226 Switzer Rd, Gulfport, MS 3950708.2022
Certificate of Bartending And Beverage Management - Bartending
Crescent School of Gaming And Bartending
1306 29th Ave, Gulfport, MS 3950101.2020
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Customer interaction
Workplace Safety
Cash Handling
Courteous and Professional
Flexible Schedule
Work Planning and Prioritization
Issue Resolution
Order Fulfillment
Timeline
Deli/Bakery Team Associate
Walmart
04.2024 - Current
Upfront Floor Associate
Walmart
01.2023 - 04.2024
Upfront Sales Associate
Walmart
01.2021 - 01.2023
Frozen/Dairy Stocker
Walmart
08.2020 - 01.2021
Bartender
Biloxi Premiere LUX Cinema
01.2020 - 03.2020
Server
Waffle House Restaurant
11.2018 - 07.2020
Diploma in Electrical Technology - Electrical Technology
Mississippi Gulf Coast Community College
Certificate of Bartending And Beverage Management - Bartending
Crescent School of Gaming And Bartending