Angela Zamorano
Arleta,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent support, integrity, and adaptation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Rio Picahna Steakhouse
West Covina, CA
08.2023 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated and informed kitchen staff regarding customer orders, feedback, and complaints.
- Balanced cash register at end of shift according to established procedures.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting, provided information, scheduled and confirmed reservations, and responded to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Babysitter
Community Members
San Fernando, CA
01.2020 - Current
- Responsibly watched children while parents were out.
- Supervised and cared for children ages 1 to 10.
- Assisted with feeding, dressing and daily activities.
- Helped complete homework, school projects and chores.
- Enforced rules to teach good manners and maintain safe environment.
- Took children to and from school and extra-curricular activities.
- Provided a safe environment for children to explore their curiosity and creativity.
Volunteer
Super Thrift Store Rescue Mission
North Hollywood, CA
07.2023 - 07.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Helped with prep, set up, and breakdown of community and public events.
- Answered store and merchandise questions and led customers to wanted items.
Customer Service Representative
Cutco Cutlery
Pasadena, CA
03.2023 - 05.2023
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Educated customers on special pricing opportunities and company offerings.
- Set up and activated customer accounts.
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Volunteer
LA Plaza de Cultura y Artes
Los Angeles, CA
10.2019 - 10.2019
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Displayed art for the community
- Set up and organized tables and seating for guest.
- Greeted and guided guests.
- Assisted with cleaning up after community event was finished.
Volunteer
Pacoima Beautiful
Pacoima, CA
08.2018 - 08.2018
- Helped set up event.
- Engaged with community.
- Assisted in breakdown of event.
Education
Associate of Arts - Interior Design
Los Angeles Mission College
Sylmar, CA02-2024
High School Diploma -
San Fernando Senior High School
San Fernando, CA07.2021
Bachelor of Science - Interior Design
California State University - Northridge
Northridge, CASkills
- Positive Attitude
- Communication
- Relationship Building
- Organized and Efficient
- Adaptability
- Community Engagement
- Teamwork and Collaboration
- Customer Service
Languages
English
Professional
Spanish
Professional
Accomplishments
- Earned recognition for "Hardest Worker" on Los Angeles Mission College Women's Tennis team.
Affiliations
- Graduated San Fernando High School with Honors.
- Graduated Los Angeles Mission College with Honors.
- Received an Honorable mention from the Head Tennis Coach of Los Angeles Mission College.
Certification
- All-Conference Second Team, Western State Conference - 2023
- Congressional Recognition, U.S. House Of Representatives - 2021
- Seal of Biliteracy, Los Angeles Unified School District - 2021
- Certificate of Achievement, Los Angeles Mission College - 2024
Timeline
Restaurant Hostess
Rio Picahna Steakhouse
08.2023 - Current
Volunteer
Super Thrift Store Rescue Mission
07.2023 - 07.2023
Customer Service Representative
Cutco Cutlery
03.2023 - 05.2023
Babysitter
Community Members
01.2020 - Current
Volunteer
LA Plaza de Cultura y Artes
10.2019 - 10.2019
Volunteer
Pacoima Beautiful
08.2018 - 08.2018
Associate of Arts - Interior Design
Los Angeles Mission College
High School Diploma -
San Fernando Senior High School
Bachelor of Science - Interior Design
California State University - Northridge