Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ANGELA J. HADLEY- HOLLIS

Coolidge

Summary

Healthcare professional with over 30 years of experience in medical office environments. Expertise in conflict resolution, patient advocacy, and health information privacy. Proven ability to enhance patient satisfaction through effective communication and problem-solving skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Cardiovascular Consultants of South Georgia
Thomasville
10.2024 - Current
  • Performed data entry tasks associated with registrations such as entering demographic data into system database.
  • Maintained accurate records of patient registration information in electronic health record system.
  • Ensured all required forms were completed accurately prior to patient visit.
  • Medicaid and VA Authorizations
  • Coordinated scheduling of appointments to optimize patient care.

Scheduling Coordinator

We Care Home Care Services
Thomasville
08.2018 - 10.2024
  • Collaborated with department leads and senior management to improve operational efficiency.
  • Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
  • Utilized software programs to develop and maintain detailed employee shift schedules.
  • Maintained accurate payroll records and submitted data for processing by accounting.
  • Responded promptly to staff inquiries regarding work schedules and changes.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.

Patient Care Coordinator

Sims Homecare Services
Atlanta
01.2010 - 08.2017
  • Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
  • Coordinated and processed patient referrals with precision, detail, and accuracy.
  • Scheduled patients, notifying of appointment date, time, and location.

Medical Assistant/Biller

Nancy LaFuente, MD
Moultrie
01.2004 - 11.2009
  • Administered injections, medications and treatments as directed by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Reviewed charts for accuracy and completeness before patient visits to ensure quality care.
  • Executed data entry tasks, accurately inputting patient demographics into EMR system.
  • Submitted electronic claims as well as paper claim forms via mail or fax according to regulations.
  • Maintained detailed records of all transactions related to insurance billing activities.
  • Reconciled payments received against outstanding balances due from insurers.
  • Managed follow up on unpaid or rejected claims; contacted insurers as necessary for resolution.

Medical Biller, Accounts Receivable

Southwest Hospital
Atlanta
01.2000 - 12.2003
  • Processed and created invoices accurately according to established procedures.
  • Generated and dispatched collection letters per scheduled timelines.
  • Posted medical insurance billings for prompt financial tracking.
  • Maintained electronic records of submitted claims, monitoring payments from insurers.
  • Entered precise data into billing software, including Medisoft and Practice Partner.
  • Verified insurance eligibility and benefits through online resources and direct payer contact.
  • Analyzed medical claims for accuracy, ensuring timely reimbursement outcomes.
  • Researched billing discrepancies to facilitate payment resolutions.

Education

Diploma -

Thomas County Central High
Thomasville, GA
01.1986

Psychology -

Thomas University
Thomasville, GA

Skills

  • Schedule organization and management
  • Interpersonal skills
  • Team collaboration
  • Data entry and processing
  • Work ethic
  • Deadline orientation
  • Office administration
  • Medical billing and terminology

Certification

  • Phlebotomy
  • BLS

References

References available upon request

Timeline

Patient Access Specialist

Cardiovascular Consultants of South Georgia
10.2024 - Current

Scheduling Coordinator

We Care Home Care Services
08.2018 - 10.2024

Patient Care Coordinator

Sims Homecare Services
01.2010 - 08.2017

Medical Assistant/Biller

Nancy LaFuente, MD
01.2004 - 11.2009

Medical Biller, Accounts Receivable

Southwest Hospital
01.2000 - 12.2003

Diploma -

Thomas County Central High

Psychology -

Thomas University

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