Angela Paul
Springfield,OH
Summary
Adept at multitasking and improving service efficiency, enhanced customer satisfaction at Red Lobster by optimizing food prep sequences and maintaining high cleanliness standards. Skilled in safe food handling and fostering teamwork, my proactive approach significantly reduced wait times, demonstrating my ability to meet and exceed employer expectations in fast-paced environments.
Overview
2022
2022
years of professional experience
Work History
Prep Cook
Red Lobster
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to menu development, incorporating seasonal ingredients for freshness and variety.
- Enhanced customer experience by contributing to creation of visually appealing dish presentations.
- Optimized food prep sequence, significantly reducing customer wait times.
- Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Trained and assisted new kitchen staff members.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
STNA
Interim Home Health
Springfield, OH
03.2011 - 09.2021
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Participated in professional development opportunities to stay current in STNA best practices and industry trends.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
- Collaborated with nursing staff to ensure timely delivery of medications and treatments.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
South High
Springfield Oh Skills
- Attention to detail
- Cleaning and organization
- Safe food handling
- Teamwork and collaboration
- Time management
- Efficient multitasking
- Following instructions
- Quick-learning
- Highly motivated
- Dependable and reliable
- Team collaboration
- Sanitation practices
- Menu memorization
- Proper portioning
Equipment sanitation
- Measuring ingredients
- Stock rotation
- Workstation maintenance
- Cross-contamination prevention
Timeline
STNA
Interim Home Health
03.2011 - 09.2021
Prep Cook
Red Lobster
South High