ANGELA R. WHITTED
New York,New York
Summary
To obtain a position where one can effectively serve the community through education and human service provision. While continuing interest in expanding knowledge of public affairs and administration to gain access to supportive change.
Overview
12
12
years of professional experience
Work History
Preventive Case Planner
Graham Windham
Bronx, United States
02.2022 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Located resources and made referrals to provide aid to families and children.
PRE-K ASSISTANT TEACHER
Lutheran Social Services of New York
New York, NY
10.2018 - 01.2022
- Oversaw students in theclassroom and common areas, monitored, enforced rules, and supported lead teachers
- Assisted teachers with classroom management and document coordination to maintain an positive learning environment
- Partnered with Headteacher to plan and implement lessons following the school's curriculum, goals, objectives, and philosophies
- Assisted and mentored students in groups of up to 6 by reviewing lesson teachings and required milestones
- Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
- Created lesson materials, visuals, and digital presentations to supplement lesson plans
- Kept classrooms clean, neat, and adequately sanitized for student health and classroom efficiency
- Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
OFFICE MANAGER
R&G Brenner Financial Consultants
New York, NY
11.2007 - 06.2016
- Hired, managed, developed, and trained staff, established and monitored goals, conducting performance reviews, and administered salaries for staff
- Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve personnel and activities' overall effectiveness
- Liaised with clients and addressed inquiries, appointment requests, and billing questions
- Completed bi-weekly payroll for 12 employees
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Solved problems timely and effectively, ensuring customer satisfaction
- Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members
- Maintained computer and physical filing systems.
Education
Master of Public Affairs and Administration - Public Administration and Services
METROPOLITAN COLLEGE OF NEW YORK
08.2021
Bachelor of Arts - Psychology
MERCY COLLEGE
Dobbs Ferry, NY08.2020
CASAC-T 350hrs -
Mercy College
Dobbs Ferry, NY08.2020
Skills
- Payroll
- Typing 65 wpm
- Organizational Structuring
- Scheduling
- Decision making
- Presentations
- Filing
- Microsoft Office 365
- Treatment Recommendations
- Client Needs Assessment
- Case Conferences
- Safety and Risk Assessments
- Preventive Services
- Case Planning and Management
- Psychosocial Assessments
Timeline
Preventive Case Planner
Graham Windham
02.2022 - Current
PRE-K ASSISTANT TEACHER
Lutheran Social Services of New York
10.2018 - 01.2022
OFFICE MANAGER
R&G Brenner Financial Consultants
11.2007 - 06.2016
Master of Public Affairs and Administration - Public Administration and Services
METROPOLITAN COLLEGE OF NEW YORK
Bachelor of Arts - Psychology
MERCY COLLEGE
CASAC-T 350hrs -
Mercy College
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